Jose Miguel Galnares
Teacher
León,GUA
Summary
Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives. Hardworking Head Waiter with [Number] years of [Type] establishment serving experience. Expert in training employees in [Software] with extensive knowledge of conflict resolution skills. Committed to enhancing customer and employee experiences and increasing sales. Productive Waiter with distinguished understanding of [Area of expertise] dining and [Type] establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over [Number] tables at once. Committed to effective collaboration and excellent service.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
English Teacher
Colegio Subiré Leon
Leon, Guanajuato
08.2016 - Current
- Administered assessments and standardized tests to evaluate student progress.
- Prepared and implemented lesson plans covering required course topics.
- Planned coursework to introduce students to important literature.
- Worked with administrators on behavioral issues to support needs of students.
- Prepared comprehensive English curriculum for multiple classes.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
- Led interesting and diverse group activities to engage students in course material.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
- Cultivated relationships with parents for complete support network.
Head Waiter
Monet Tequisquiapan
Tequisquiapan , queretaro
10.2020 - 02.2022
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
- Managed food resources, memorized orders and coordinated customer service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked identification for minimum age for sale of alcoholic beverages.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
- Coached employees on salesmanship and updated menus to increase sales.
Waiter
Monroe Club & Terrace
León , Guanajuato
10.2017 - 02.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Checked identification for minimum age for sale of alcoholic beverages.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Stayed up-to-date on menu changes to help customers make food choices.
Education
Elementary School Degree -
Instituto Cumbres Leon
Leon Guanajuato 08.2003 - 07.2009
High School Diploma -
Conamat
Leon Guanajuato 01.2012 - 03.2015
Skills
Grammar principles
Field trips
Quality education
Student records management
High-volume dining
Food spoilage prevention
To-go order preparation
Guest relations management
Guest seating arrangements
Upselling techniques
Menu presentation
Food and beverage pairings
Dining area maintenance
Daily specials memorization
Inbound and outbound calling
[Type] support
Complaint resolution
Report preparation
Negotiation
Timeline
Head Waiter
Monet Tequisquiapan
10.2020 - 02.2022
Waiter
Monroe Club & Terrace
10.2017 - 02.2020
English Teacher
Colegio Subiré Leon
08.2016 - Current
High School Diploma -
Conamat
01.2012 - 03.2015
Elementary School Degree -
Instituto Cumbres Leon
08.2003 - 07.2009