Luis Manuel Del Real Torres
Manager, Technician
Buhos #10, Las Aves,Fresnillo, Zacatecas
Summary
Proactive and versatile worker with a demonstrated leadership, good planning and organizational skills, built during a short but successful career. Smoothly train employees in different areas to independently handle daily functions and achieve better results. Empathetic and smart trainer with exceptional management abilities and results-driven approach. Furthermore excellent conflict resolutions skills and a superb customer service.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
IT Technician
Vazlo Sa de CV
Fresnillo, Zacatecas
08.2021 - 12.2021
- Analyzed software and hardware issues to identify troubleshooting methods needed for quick remediation.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Onboarded new users to internal systems by providing network credentialing, desktop and laptop usage.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Performed maintenance tasks on PCs, networks and mobile devices.
Political Coordinator
Movimiento Ciudadano / FLPZ
Fresnillo, Zacatecas
08.2020 - 06.2021
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Accomplished multiple tasks within established timeframes.
- Developed recruiting strategies to identify qualified candidates and build network.
Financial Advisor
Profuturo Afore SA. de CV.
Zacatecas, Zacatecas
01.2020 - 08.2020
- Helped individuals and families build and execute wealth management strategies based on personal goals.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries.
- Cultivated and strengthened relationships with new clients, opening new markets.
- Achieved the 4º place in my first month of work, from within 38 coworkers.
Servidor De La Nacion
Secretaria del Bienestar
Fresnillo, Zacatecas
09.2018 - 12.2019
- Drove operational improvements which resulted in savings and improved time margins.
- Managed successful working teams within tight deadlines and fast-paced atmosphere.
- Used Microsoft Office software (Word, Excel, PP...) and other software tools to create documents and to capacitate teammates.
Private English Tutor
Self employed
Fresnillo, Zacatecas
08.2016 - 12.2017
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Taught and assisted students, creating tailored lesson plans and study guides on subject matter.
Education
High School Diploma -
Universidad Autónoma De Fresnillo
Fresnillo, Zacatecas 08.2012 - 12.2015
Partial Certified - Byotechnology
Universidad Politécnica De Zacatecas
Fresnillo, Zacatecas 12.2015 - 12.2016
Partial Certified - Mines Enginneering
Instituto Tecnológico Superior De Fresnillo
Fresnillo, Zacatecas 01.2017 - 02.2019
Skills
Report preparation
Staff education and training
Bilingual English / Spanish
Problem-solving
Strategic sales knowledge
Meeting coordination
Staff Management
Timeline
IT Technician
Vazlo Sa de CV
08.2021 - 12.2021
Political Coordinator
Movimiento Ciudadano / FLPZ
08.2020 - 06.2021
Financial Advisor
Profuturo Afore SA. de CV.
01.2020 - 08.2020
Servidor De La Nacion
Secretaria del Bienestar
09.2018 - 12.2019
Partial Certified - Mines Enginneering
Instituto Tecnológico Superior De Fresnillo
01.2017 - 02.2019
Private English Tutor
Self employed
08.2016 - 12.2017
Partial Certified - Byotechnology
Universidad Politécnica De Zacatecas
12.2015 - 12.2016
High School Diploma -
Universidad Autónoma De Fresnillo
08.2012 - 12.2015