Itzcoatl Lozano
Businessman
Mixquiahuala De Juarez,HID
Overview
14
14
years of post-secondary education
44
44
years of professional experience
Work History
Baker
Owner
Mixquiahuala , Hidalgo
10.1999 - Current
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Established merchandising, sales and profit objectives to drive business success.
- Conducted employee evaluations, assessing strengths and reassigning accordingly.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Managed inventory, labor, expenses and other operational processes.
- Established and maintained positive vendor relationships.
- Recruited, hired and trained staff of hardworking associates.
- Operated bakery under budget for [Number] consecutive years.
- Increased production of [Type] items by [Number]% weekly, resulting in [Number]% increase in sales.
Owner/Operator
Ice Cream Franchise
Mixquiahuala , Hidalgo
12.1998 - Current
- Developed and managed relationships with vendors and suppliers.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Assessed income and expenses and adapted plans to improve profit levels.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Provided customer service on all accounts and resolved problems.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Education
Accounting
Tecnologico De México
Mexico, City 08.1984 - 06.1989
Certificate - Carpentry
Icathi
Mixquiahuala 01.2006 - 10.2007
Certificate - Pastry Chef
Centro De Artes Culinarias
Mexico City 08.2009 - 06.2011
Bachelor's Degree - Marriage And Family Studies
BYU Idaho
Rexburg, Idaho 09.2016 - Current
Certificate - Thanatology
Instituto Mexicano De Tanatología
Mexico, City 03.2021 - Current
Associate Degree - Marriage, Family, And Human Relations
BYU- Idaho
Rexburg IdahoSkills
Recipe creation and conversion
undefinedTimeline
Certificate - Thanatology
Instituto Mexicano De Tanatología
03.2021 - Current
Bachelor's Degree - Marriage And Family Studies
BYU Idaho
09.2016 - Current
Certificate - Pastry Chef
Centro De Artes Culinarias
08.2009 - 06.2011
Certificate - Carpentry
Icathi
01.2006 - 10.2007
Baker
Owner
10.1999 - Current
Owner/Operator
Ice Cream Franchise
12.1998 - Current
Accounting
Tecnologico De México
08.1984 - 06.1989
Associate Degree - Marriage, Family, And Human Relations
BYU- Idaho
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