Abraham Esquivel Suchil
Ciudad Juarez, Chih.
Summary
Motivated student with formal knowledge gained through excellent classroom performance. Offers excellent communication and organizational abilities along with skill in MS Office and fluency in virtual work. Known for accomplishing objectives and time management.
Overview
2
2
years of professional experience
Work History
Technical Support Agent
Minerva Project
San Francisco
09.2020 - Current
- Actively assisted customers from various countries worldwide, handled concerns quickly and escalated major issues to supervisor.
- Followed up with clients' bug reports and on-going support requests to verify optimal customer satisfaction following support engagement and problem resolution.
Summer Camp Counselor
Camp EDMO
Folsom, CA
06.2021 - 08.2021
- Implemented camp activities fostering physical, social and emotional growth.
- Supported children by actively listening and offering encouragement.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Market Research Intern
Chezuba
Hyderabad
01.2020 - 04.2020
- Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
- Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Education
Bachelor of Arts - International Relations
Minerva University
San Francisco12.2022
Skills
- Interpersonal Skills
- Collaborative Team Player
- Multitasking and Prioritization
- Multi-cultural dexterity
- Critical Thinking
- Microsoft Office
- Customer Service
- Presentations and Public Speaking
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Chinese (Mandarin)
Beginner (A1)
Timeline
Summer Camp Counselor
Camp EDMO
06.2021 - 08.2021
Technical Support Agent
Minerva Project
09.2020 - Current
Market Research Intern
Chezuba
01.2020 - 04.2020
Bachelor of Arts - International Relations
Minerva University
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