Hector Macias - Jorge Garcia
Leon
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Visa Advisor for US and Canada
Viusa
Leon
03.2002 - Current
- Founder of Viusa: Mexican company offering counseling and services for US visa applications in Mexico since 2002.
- Experience and knowledge for first time and renewal procedures and candidate screening for a United States visa.
- Knowledge of the DS160 form for non-immigrant US visas.
- Knowledge of the requirements and applicable candidates to obtain most of the non immigrant visas for the United States. (B1/B2 - B1 - H2B - TN - J - F)
- Knowledge of processes for taking biometric data for the United States visa application.
- Experience in Study permits for Canada applications and tourist visas or eTA Canada.
- Knowledge of the use of Canadian government platforms for study permits online applications and nonimmigrant visas procedures.
- Knowledge of the process and system used for the assignment of appointments and payments for visa applications of the United States government.
- Experience helping to find the opportunities of each client to be able to present a proper application for an American visa.
- Always work with honesty, professionalism, and integrity, ensuring that we never fabricate or modify any information provided by visa applicants.
- Possessing a deep understanding of Mexican, American, and Canadian cultures enables me to provide tailored advice and prepare clients with accuracy, always emphasizing authenticity over misinformation.
US Embassy Campaign Manager (Hector Macias)
Teletech Inc.
Leon
01.2000 - 03.2010
- Launched contact center for visa appointments across Mexican consulates.
- Managed agent screening and hiring processes.
- Oversaw reports and client interactions for the US Embassy project.
- Trained agents on visa processes and implemented CRM tools.
- Managed visa appointment assignments and availability.
Education
Some College (No Degree) - Information Technology
Universidad De La Salle Bajio
LeonSkills
- Hiring Experience
- Training Management
- Interpersonal Skills
- Bilingual (Spanish and English) at 85% fluency
- Administrative and Financial Proficiency
- Focus and Attention to Detail
- Excellent Communication
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Visa Advisor for US and Canada
Viusa
03.2002 - Current
US Embassy Campaign Manager (Hector Macias)
Teletech Inc.
01.2000 - 03.2010
Some College (No Degree) - Information Technology
Universidad De La Salle Bajio
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