Omar Monzalvo Ramirez
EDO DE MEXICO
Summary
Tourism business manager with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
Work History
Sales Representative
United Airlines
Ciudad De México
10.2016 - 07.2024
- Ticket sales, quotes, and reservations for direct customers, travel agencies, and corporate customers.
- Prospect new clients as corporate, travel agencies, and frequent travelers.
- Create new sales strategies that allow us to achieve our organizational goals.
- Developed relationships with existing clients to increase sales opportunities.
- Attended trade shows and conferences as a representative of the company's brand.
Accounting Clerk
United Airlines
Mexico
02.2013 - 08.2016
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Resolved customer inquiries regarding bills and payments.
- Processed sales tax returns in accordance with state regulations.
Travel Agent
Grupo Ofertur
Mexico
02.2012 - 07.2012
- Assisted customers in selecting the best possible package with the least expense.
- Researched availability of airfare and hotel rooms using reservation systems.
- Processed payments from clients via cash or credit cards.
- Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
Education
Some College (No Degree) - Continuing Education Administration And Finance
Escuela Bolsa Mexicana
Mexico10-2022
BBA - Tourism And Travel Management
Universidad Tecnologica De Mexico
Estado De Mexico01-2013
Skills
- Customer Service
- Lead Generation
- Account Management
- Client Service
- Revenue Generation
- Sales strategy development
- Inside and outside sales
- Sales expertise
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Sales Representative
United Airlines
10.2016 - 07.2024
Accounting Clerk
United Airlines
02.2013 - 08.2016
Travel Agent
Grupo Ofertur
02.2012 - 07.2012
Some College (No Degree) - Continuing Education Administration And Finance
Escuela Bolsa Mexicana
BBA - Tourism And Travel Management
Universidad Tecnologica De Mexico
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