Graduated with a Bachelor's Degree in International Trade with certain experience in international sales, customs documentation, and logistics. Proactive, dedicated, and results-driven, with a strong track record in lead generation, customer service, and managing key accounts. Skilled in delivering tailored solutions to meet client needs and drive business growth. Always guided by ethical principles with a constant motivation for professional and personal growth.
• Preparation of quotes and sales prospecting.
• Capture, transmission, and follow-up of purchase orders for production.
• Customer support and follow-up on inquiries, mainly from the U.S. and Canada.
• Guidance and advice to clients, offering alternatives and solutions based on their needs.
• Advanced use of architectural software (A+W Business) for quotes and orders.
• Performing various administrative tasks.
• Quotes and Sales.
• Preparation of import and export customs declarations.
• Import and export of household goods (international relocations).
• Follow-up on shipments and cargo.
• Customer service and follow-up with Key Account Clients.
• Dealing with suppliers.
• Follow-up on procedures with government agencies.
• General administrative tasks.
Imports and Exports
Customs Documentation
Logistics and transportation
Customer service
Sales strategies
Lead generation
Dealing with suppliers
Microsoft Office (Word, Excel, etc)
• Adaptability.
• Leadership and initiative.
• Proactivity.
• Teamwork skills.
• Creativity.
• Integrity and empathy.
• Stress resilience.
• Strong communication skills.