Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Timeline
Generic
Aaron Cabrera

Aaron Cabrera

Business Operations Manager (Global Trading / Financial Services)
Mexico

Summary

Objective:

  • Results-driven professional with expertise in commodity trading, project management and global learning solutions, seeking to leverage my skills in a dynamic organization. Eager to contribute to a team where my achievements are recognized, and my performance drives growth. Looking for an opportunity to consolidate my career in a company that values continuous development, offers growth opportunities, and fosters a culture of collaboration and success. Ready to tackle new challenges, optimize processes, and make a measurable impact on global operations.


About Me:

  • Passionate about strategy and growth, I balance my professional life with a love for music, tea, and the occasional dad joke. When I’m not optimizing commodity trades or managing complex projects, you’ll find me with a cup of tea in one hand and a guitar (or playlist) in the other. Whether it’s negotiating global deals or guiding a team through high-pressure moments, I bring humor, creativity, and a problem-solving mindset to every challenge. Always curious and always learning, I’m ready to bring my passion and energy into a team that values growth, performance, and a little fun along the way.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Trader Assistant - Trader - Senior Trader

Cargill
03.2022 - 12.2024
  • Central to the seamless operation of the trading department, ensuring smooth coordination, efficiency, and cross-departmental collaboration on a global scale. Managed contract creation and executed payment requests for all vendors, ensuring timely and accurate financial transactions to support trading operations. Leveraged SAP expertise as a super user to optimize system processes, driving operational efficiency and supporting the trading team in day-to-day functions. Acted as a key liaison between trading and other departments, facilitating effective communication and collaboration to ensure smooth workflow and operational continuity. Coordinated constant internal and external communication, ensuring alignment between teams, vendors, and stakeholders to resolve any issues promptly and maintain trading momentum. Streamlined workflows and processes to enhance the efficiency of trading operations, contributing to the success of global trading initiatives. Played a critical role in maintaining the pulse of trading operations, proactively identifying and addressing potential issues to support the global success of the department.
  • Specialized in executing commodity trades and ensuring effective communication across key departments to optimize trade execution and mitigate risks in the commodity market. Executed commodity trades across various markets, aligning decisions with real-time market conditions and the company’s commodity trading strategies. Collaborated closely with the commercial team to understand supply and demand trends, market pricing, and future commodity needs, ensuring trades support broader business objectives. Coordinated with risk management to assess and mitigate commodity-specific risks, ensuring compliance with internal risk guidelines and market regulations. Worked in tandem with the supply team to ensure optimal inventory levels, facilitating timely and cost-efficient commodity trades that align with supply chain operations. Monitored real-time commodity market data and provided regular updates to stakeholders on market conditions, trends, and trade executions. Contributed to commodity trade reports, highlighting performance, risk evaluations, and strategy adjustments for senior management review.
  • Lead decision-maker in the commodity trading desk, driving strategic trade execution, mentoring junior traders, and ensuring cross-departmental collaboration to enhance profitability and compliance. Led the development and execution of advanced commodity trading strategies, making high-level decisions that impact the company’s position in global commodity markets. Acted as the primary point of contact for the commercial team, ensuring trade strategies align with evolving commodity market trends, customer demands, and global business objectives. Worked closely with risk management, analyzing the impact of commodity trades on portfolio risk, implementing risk mitigation strategies, and ensuring adherence to market regulations. Coordinated with the supply team to optimize inventory and logistics, anticipating market fluctuations that could affect commodity pricing and trade outcomes. Mentored junior traders, guiding them on best practices for commodity trade execution, market analysis, and risk management. Provided strategic insights and updates to senior leadership on commodity trade performance, market shifts, and potential risks, ensuring well-informed decision-making. Led negotiations with global partners and stakeholders, securing advantageous terms in commodity trades and fostering long-term business relationships.

Service Agent - Resources - Supervisor - Trainer - Training Coordinator - Learning Solutions Regional Manager

Teleperformance "Zentralia"
01.2016 - 12.2021
  • Deliver exceptional customer support across various channels, resolving issues with efficiency and empathy to ensure high satisfaction. Collaborate with cross-functional teams to improve service processes and reduce escalations. Mentor junior agents, sharing best practices to enhance team performance and meet service goals.
  • Led and mentored a team of service agents, driving performance improvements and ensuring exceptional customer service standards. Monitored KPIs, implemented performance strategies, and coached agents to meet and exceed service targets. Streamlined workflows and facilitated cross-team collaboration to enhance operational efficiency and customer satisfaction. Delivered ongoing training, focusing on skill development and continuous improvement.
  • Designed and delivered high-impact training programs for agents and management, driving performance improvements and alignment with company goals. Developed and implemented training content across multiple formats, including e-learning, in-person sessions, and audiovisual materials. Played a key role in onboarding new hires and upskilling teams, ensuring they were equipped to meet service excellence standards. Monitored training effectiveness through feedback and performance data, continuously refining programs to enhance results and support business growth.
  • Key manager responsible for driving the company’s training initiatives, enhancing employee development, and leading a high-performing team of trainers. Led the design and execution of critical training programs, aligning initiatives with company objectives and ensuring measurable improvements in employee performance and engagement. Managed and mentored a team of trainers, fostering a collaborative and high-impact training environment while ensuring consistency and quality in program delivery. Played a pivotal role in linking training efforts with overall organizational strategy, acting as a strategic partner to senior management in shaping workforce development. Streamlined training processes, improving operational efficiency and enhancing the scalability of training programs across the organization. Significantly contributed to the company’s growth by equipping employees with the skills needed to meet evolving business challenges and enhance retention.
  • Strategic leader driving global learning initiatives, managing high-level client negotiations, and overseeing project execution across regions to ensure organizational success. Led and implemented global learning strategies, aligning training programs with corporate objectives to support growth, performance, and talent development across multiple regions. Directed project management efforts on a global scale, overseeing the end-to-end design, execution, and follow-up of large-scale learning initiatives for diverse, international teams. Negotiated with high-profile global brands, successfully securing partnerships and ensuring tailored learning solutions met client needs, fostering long-term relationships and expanding the company’s global footprint. Collaborated closely with regional and global direction, aligning learning solutions with evolving business goals, ensuring strategic impact at every level of the organization. Oversaw resource management and budget allocations, ensuring efficient use of resources while achieving high-quality outcomes across multiple projects and regions. Tracked KPIs and performance metrics, providing regional and global direction with critical insights to drive continuous improvement and decision-making at the highest level. Directed the development of audiovisual content and e-learning platforms, creating engaging and scalable learning solutions that enhanced employee performance globally. Delivered executive-level training to ensure the development of management teams, fostering leadership capabilities and aligning all initiatives with global objectives.

Credits and Packages Seller - Sales Advisor - Validator

Santander
01.2014 - 01.2015
  • Connect clients with tailored financial solutions, leveraging strong communication skills to meet their needs and drive positive outcomes
  • I expertly guide clients through informed financial decisions, building lasting relationships by offering tailored credit card solutions that elevate their financial well-being
  • I meticulously review and authorize applications, ensuring adherence to guidelines and minimizing risk while facilitating seamless access to valuable credit card services for qualified customers

Education

Bachelor - Industrial Engineering

ULA
01.2018 - 1 2021

Bachelor - Business administration and leadership

ULA
01.2018 - 1 2020

Certifications - White Belt - Yellow Belt - Green Belt

Lean Six Sigma
01.2018 - 1 2021

Skills

Team and individual work

Personal Information

  • Date of Birth: 01/20/98
  • Nationality: Mexican

Additional Information

Personal References:

  • Adan Cabrera

Profession: Tech Engineer

Phone: +52 55 3885 3520‬

Email: Adan.Aabrera@hotmail.com

Relationship: Brother

  • Eleazar Cabrera

Profession: International Trade

Phone: +52 55 5460 6539‬

Email: Eleacabrerah@gmail.com

Relationship: Father


Professional References:

  • Fernanda Salione

Phone: ‭+52 442 824 4633‬

Email: Fernanda.Salione@Cargill.com

Relationship: Last Boss

  • Mercedes Macias

Phone: +52 55 8035 8200

Email: Mercedes.Macias@Cargill.com

Relationship: Last Peer




Timeline

Trader Assistant - Trader - Senior Trader

Cargill
03.2022 - 12.2024

Bachelor - Industrial Engineering

ULA
01.2018 - 1 2021

Bachelor - Business administration and leadership

ULA
01.2018 - 1 2020

Certifications - White Belt - Yellow Belt - Green Belt

Lean Six Sigma
01.2018 - 1 2021

Service Agent - Resources - Supervisor - Trainer - Training Coordinator - Learning Solutions Regional Manager

Teleperformance "Zentralia"
01.2016 - 12.2021

Credits and Packages Seller - Sales Advisor - Validator

Santander
01.2014 - 01.2015

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Aaron CabreraBusiness Operations Manager (Global Trading / Financial Services)