Accomplished Senior Manufacturing Manager with a proven track record at Benchmark Electronics Inc, enhancing production efficiency through lean manufacturing and robust quality assurance protocols. Expert in quality control standards and engineering support, coupled with strong leadership and negotiation skills, significantly increased employee retention and customer satisfaction.
Smoothly direct employees carrying out specific operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Senior Manufacturing Manager
Benchmark Electronics Inc
10.2023 - Current
Improved production efficiency by implementing lean manufacturing principles and optimizing workflow processes.
Analyzed production data and prepared reports for senior management.
Scrutinized production output and identified areas for improvement.
Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Enforced health and safety protocols to promote safe working environment.
Supervised production team, keeping production schedules on track to meet tight deadlines.
Made sure that products were produced on time and are of good quality.
Increased employee retention by promoting a positive work environment, providing ongoing training opportunities, and recognizing outstanding performance.
Fostered collaboration and knowledge-sharing among departments, leading to increased innovation and more efficient problemsolving.
Mentored junior managers to develop their leadership skills, fostering a strong pipeline of future talent for the organization.
Implemented robust safety protocols, reducing workplace accidents and ensuring compliance with industry standards and regulations.
Delivered successful process improvements through thorough root cause analysis and data-driven decision making.
Developed comprehensive standard operating procedures for all production processes, increasing operational consistency and reducing errors.
Applied lean principles to improve workflow and quality and reduce waste.
Manufacturing Manager
Benchmark Electronics Inc
06.2021 - 10.2023
Managed a team of production staff, fostering a positive work environment and encouraging professional growth.
Collaborated with cross-functional teams to ensure on-time delivery of products while maintaining high quality standards.
Developed and implemented training programs for new hires, resulting in reduced time-to-productivity for all employees.
Enforced health and safety protocols to promote safe working environment.
Evaluated employee performance and provided feedback and training as needed.
Conducted root cause analysis investigations to identify areas for improvement in manufacturing processes, leading to increased efficiency and fewer defects.
Ensured compliance with safety regulations at all times, conducting regular inspections and promoting a culture of safe work practices among employees.
Made sure that products were produced on time and are of good quality.
Senior Quality Assurance Control Engineer
Benchmark Electronics De México, S. De R.L. De C.V
05.2019 - 06.2021
Senior Quality Engineer for Viavi AvComm (Aeroflex) products
ISO 9001, ISO 14001, OSHAS 18001/ISO 45001, ISO 13485, ANSI ESD S20.20, IATF 16949, TL9000
APQP, Contro Plan, PPAP, PFEMA, NPI, QSR
Kaizen, SGA, DMAIC, Poka-Yokes.
8D´s, 5w´s, A3, DPPMs, Yeilds.
Increased customer satisfaction by resolving product issues.
Resolved problems, improved operations and provided exceptional client support.
Personnel management (technicians, auditors)
Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
Established and tracked quality department goals and objectives.
Specified quality requirements of raw materials with suppliers.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Reported production malfunctions to managers and production supervisors.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Received and processed stock into inventory management system.
Resolved problems, improved operations and provided exceptional service.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Updated quality control standards, methods and procedures to meet compliance requirements.
Developed and deployed production control plans, including creating all related work instructions and procedures.
Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
Inspected products and worker progress throughout production.
Implemented new quality assurance and customer service standards.
Recorded, analyzed and distributed statistical information.
Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Quality Assurance Control Engineer
FLEXTRONICS TECHNOLOGIES MEXICO S. DE R.L. DE C.V
04.2018 - 05.2019
Quality Engineer for Webasto, Hirschmann, Chargepoint and GE Lighting products.
APQP, Contro Plan, PPAP, PFEMA, NPI.
Kaizen, SGA, DMAIC, Poka-Yokes.
ISO 9001, ISO 14001, OSHAS 18001/ISO 45001, ISO 13485, ANSI ESD S20.20, IATF 16949
8D´s, 5w´s, A3, DPPMs, Yeilds.
Increased customer satisfaction by resolving product issues.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved problems, improved operations and provided exceptional client support.
Personnel management (technicians, auditors)
Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
Established and tracked quality department goals and objectives.
Specified quality requirements of raw materials with suppliers.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Reported production malfunctions to managers and production supervisors.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Quality Assurance Control Engineer
Benchmark Electronics De México, S. De R.L. De C.V
09.2015 - 04.2018
Quality Engineer for Emerson (Micromotion, ECTRS, Vertiv) products
APQP, Contro Plan, PPAP, PFEMA, NPI.
Kaizen, SGA, DMAIC, Poka-Yokes.
ISO 9001, ISO 14001, OSHAS 18001/ISO 45001, ISO 13485, ANSI ESD S20.20, IATF 16949
8D´s, 5w´s, A3, DPPMs, Yeilds.
Increased customer satisfaction by resolving product issues.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved problems, improved operations and provided exceptional client support.
Personnel management (technicians, auditors)
Established and tracked quality department goals and objectives.
Specified quality requirements of raw materials with suppliers.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Reported production malfunctions to managers and production supervisors.
Inspected products and worker progress throughout production.
Supervising Engineer
COMERCIALIZADORA Y TRANSFORMADORA DE PRODUCTOS ASF
08.2013 - 09.2015
Supervision of asphalt mix production plant (% of AC-20, adherence)
Customer approach
Review and maintenance of asphalt binder (thickness, fractures, potholes, etc.)
Supervision of transport routes, time, expenses.
General maintenance of machinery and tractor trucks
Implementation of 5S and lean culture.
Inventory supervision.
Prepared project proposals, including cost estimates, schedules and project specifications.
Administrative Supervisor
Ingles Individual
08.2005 - 07.2008
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Bachelor of Science - Quality Systems Specialty
Universidad Autónoma De Guadalajara
Guadalajara, Jalisco
08.2015 - 04.2016
Bachelor of Science - Industrial Engineering
Universidad Autónoma De Guadalajara
Guadalajara, Jalisco
01.2010 - 10.2013
Human Development And Family Studies
Instituto Superior De Estudios Para La Familia
Guadalajara, Jalisco
09.2008 - 07.2010
Skills
Quality Assurance and Control
Quality control standards
Quality assurance support
Engineering support
Quality Standards
Engineering documents comprehension
High-quality customer service
Leadership
Negotiation
Complaint resolution
Policy and procedure modification
Documentation and control
MS Office
Continuous improvements
New product introductions strategies
Software
MS Office
Minitab
Power BI
Languages
English
Timeline
Senior Manufacturing Manager
Benchmark Electronics Inc
10.2023 - Current
Manufacturing Manager
Benchmark Electronics Inc
06.2021 - 10.2023
Senior Quality Assurance Control Engineer
Benchmark Electronics De México, S. De R.L. De C.V
05.2019 - 06.2021
Quality Assurance Control Engineer
FLEXTRONICS TECHNOLOGIES MEXICO S. DE R.L. DE C.V
04.2018 - 05.2019
Quality Assurance Control Engineer
Benchmark Electronics De México, S. De R.L. De C.V
09.2015 - 04.2018
Bachelor of Science - Quality Systems Specialty
Universidad Autónoma De Guadalajara
08.2015 - 04.2016
Supervising Engineer
COMERCIALIZADORA Y TRANSFORMADORA DE PRODUCTOS ASF
08.2013 - 09.2015
Bachelor of Science - Industrial Engineering
Universidad Autónoma De Guadalajara
01.2010 - 10.2013
Human Development And Family Studies
Instituto Superior De Estudios Para La Familia
09.2008 - 07.2010
Administrative Supervisor
Ingles Individual
08.2005 - 07.2008
Similar Profiles
Michael J. MillerMichael J. Miller
Material Handler at Benchmark Electronics IncMaterial Handler at Benchmark Electronics Inc