Abraham Mendoza Ruiz
QA Engineer Testint Analyst
Monterrey
Summary
QA Tester 5+ years of experience with software testing methodologies, ensuring robust and reliable product releases. Utilizes automated testing tools and thorough defect tracking to enhance software quality. Strong understanding of quality assurance processes and effective communication within cross-functional teams. Always looking to learn each day and passionate of what I do.
Overview
6
6
years of professional experience
2
2
Languages
Work History
QA Engineer Testing Analyst
NTT Data
04.2024 - Current
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
- Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
- Automated performance testing scenarios to ensure software scalability under high-load conditions.
QA Engineer
Grupo TI Mexico
11.2022 - 02.2024
- Development of requirement traceability matrixes in order to document the POS testing done for the client OXXO.
- Execution of manual and automated test cases in the POS.
- Full configuration of the POS equipment depending of the test cases planned to be executed in a new release/integration testing.
- Supporting the dev team in unit testing for new functionalities or bug solving, as well as bug replication and documentation.
- Test planning new user stories for new functionalities, enhancements or UI updates.
- Development of automated test scripts for the POS using the UTF Framework in order to decrease the testing times of basic regression test cases.
- Performed integration, regression and smoke testing for new version releases of the POS.
- Enrolled in capacitating new coworkers in the day to day work done in the team.
- Issue and bug reporting via documentation in ALM OCTANE.
CSA, Customer Service Associate
Amazon
08.2022 - 10.2022
- Customer service for the .com (US only) retail department at Amazon.
QA Developer
Epicor
03.2022 - 10.2022
- Development of test cases and execution of manual testing for the ERP Epicor.
- Performed Test plans for UI enhancements of the ERP Epicor.
- Maintenance and update of older/out-dated traceability matrixes.
- Bug and Issue reporting in JIRA.
- Application of testing methods such as: Regression testing, unit testing, smoke testing, etc.
QA Automation Developer Internship
Steelcase
09.2019 - 04.2020
- Maintenance and development of automated test scripts on Java and C# using SELENIUM.
- Manual and automated testing of the ERP SAP.
- Bug solving and Issue reporting in Azure DevOps.
- Maintenance of Azure pipelines.
- Analysis of user stories and planing of test cases for a web based application.
Education
Software Engineering
Universidad TecMilenio
Monterrey, Nuevo León01.2023
Skills
Test Automation Frameworks: UTF, Selenium/Webdriver, Java, C, C#
undefinedTimeline
QA Engineer Testing Analyst
NTT Data
04.2024 - Current
QA Engineer
Grupo TI Mexico
11.2022 - 02.2024
CSA, Customer Service Associate
Amazon
08.2022 - 10.2022
QA Developer
Epicor
03.2022 - 10.2022
QA Automation Developer Internship
Steelcase
09.2019 - 04.2020
Software Engineering
Universidad TecMilenio
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