Abraham Romero Lopez
General Escobedo
Summary
Results-driven professional with experience in sales, customer service, and project supervision. Strong in negotiation, client relationship management, and persuasive communication, with a proven ability to drive growth and lead teams toward organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CS Representative
Uline Shipping Supplies
Apodaca, Nuevo León, Mexico
04.2023 - Current
- Assisted customers with inquiries and product selections.
- Enter and manage customer orders in Uline’s system, ensuring accuracy and timeliness
- Develop strong knowledge of Uline’s catalog to recommend solutions and answer technical question.
- Address issues such as billing, shipping, or product discrepancies, escalating when necessary
- Sales‑savvy in identifying needs and driving customer solutions at Uline.
Construction Supervisor
FINSA
Monterrey, Nuevo León, Mexico
07.2022 - 03.2023
- Negotiation and deal closing: Successfully managed bids and client contracts, presenting compelling advantages and securing agreements that strengthened business relationships.
- Customer value demonstration: Built trust with clients by clearly communicating the benefits of working with our team, ensuring they understood the added value beyond price.
- Agile problem‑solving: Delivered immediate solutions under pressure to meet client demands and deadlines, showing adaptability and a results‑driven mindset.
- Leadership and team alignment: Guided and motivated workers with constant feedback, ensuring tasks were completed efficiently and aligned with customer expectations.
Sales Agent
Global Telesourcing Mexico, S. De R.L. De C.V
Monterrey, Nuevo León, Mexico
07.2021 - 07.2022
- Persuasive communication skills: Skilled at presenting products and services with confidence, building trust and influencing purchase decisions.
- Customer‑focused problem solving: Adept at handling objections and turning challenges into opportunities to strengthen client relationships.
- Growth‑driven mindset: Consistently seeks ways to expand accounts, upsell solutions, and maximize business opportunities.
Education
Bachelors Degree - Architecture
Universidad Autonoma De Nuevo Leon
San Nicolas De Los Garza07-2027
High School Diploma -
Liceo Ibero Mexicano De Acapulco
Acapulco De Juárez07-2017
Skills
- English
- Computer Skills
- Work Under pressure
Certification
- Neuro-Linguistic Programming courses
- Reading Body language course
- Certification for professional speakers.
Music
I studied music for 13 years, eventually playing with the Acapulco Philharmonic Orchestra.
Languages
English
Advanced (C1)
French
Beginner (A1)
Timeline
CS Representative
Uline Shipping Supplies
04.2023 - Current
Construction Supervisor
FINSA
07.2022 - 03.2023
Sales Agent
Global Telesourcing Mexico, S. De R.L. De C.V
07.2021 - 07.2022
Bachelors Degree - Architecture
Universidad Autonoma De Nuevo Leon
High School Diploma -
Liceo Ibero Mexicano De Acapulco