Abraham Romero Lopez
General Escobedo
Summary
Results-driven professional with experience in sales, customer service, and project supervision. Strong in negotiation, client relationship management, and persuasive communication, with a proven ability to drive growth and lead teams toward organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CS Representative
Uline Shipping Supplies
04.2023 - Current
- Assisted customers with inquiries and product selections.
- Enter and manage customer orders in Uline’s system, ensuring accuracy and timeliness
- Develop strong knowledge of Uline’s catalog to recommend solutions and answer technical question.
- Address issues such as billing, shipping, or product discrepancies, escalating when necessary
- Sales‑savvy in identifying needs and driving customer solutions at Uline.
Construction Supervisor
FINSA
07.2022 - 03.2023
- Negotiation and deal closing: Successfully managed bids and client contracts, presenting compelling advantages and securing agreements that strengthened business relationships.
- Customer value demonstration: Built trust with clients by clearly communicating the benefits of working with our team, ensuring they understood the added value beyond price.
- Agile problem‑solving: Delivered immediate solutions under pressure to meet client demands and deadlines, showing adaptability and a results‑driven mindset.
- Leadership and team alignment: Guided and motivated workers with constant feedback, ensuring tasks were completed efficiently and aligned with customer expectations.
Sales Agent
Global Telesourcing Mexico, S. De R.L. De C.V
07.2021 - 07.2022
- Persuasive communication skills: Skilled at presenting products and services with confidence, building trust and influencing purchase decisions.
- Customer‑focused problem solving: Adept at handling objections and turning challenges into opportunities to strengthen client relationships.
- Growth‑driven mindset: Consistently seeks ways to expand accounts, upsell solutions, and maximize business opportunities.
Education
Bachelors Degree - Architecture
Universidad Autonoma De Nuevo Leon
San Nicolas De Los Garza07-2027
High School Diploma -
Liceo Ibero Mexicano De Acapulco
Acapulco De Juárez07-2017
Skills
- English
- Computer Skills
- Work Under pressure
Certification
- Neuro-Linguistic Programming courses
- Reading Body language course
- Certification for professional speakers.
Music
I studied music for 13 years, eventually playing with the Acapulco Philharmonic Orchestra.
Languages
English
Advanced (C1)
French
Beginner (A1)
Timeline
CS Representative
Uline Shipping Supplies
04.2023 - Current
Construction Supervisor
FINSA
07.2022 - 03.2023
Sales Agent
Global Telesourcing Mexico, S. De R.L. De C.V
07.2021 - 07.2022
Bachelors Degree - Architecture
Universidad Autonoma De Nuevo Leon
High School Diploma -
Liceo Ibero Mexicano De Acapulco