Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Adam Jimenez

Calexico

Summary

Motivated IT student with hands-on experience providing computer support, system troubleshooting, and basic cybersecurity. Skilled in customer service, user account management, and network problem resolution. Ready to contribute to a professional IT team with a strong work ethic and bilingual communication skills (English/Spanish).

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT Support Assistant (Freelance)

Independent / Home Projects
Calexico, CA
06.2023 - Current
  • Configured and built desktop PCs for clients, including hardware installation and troubleshooting. Created and managed local user accounts and permissions. Diagnosed and resolved software and connectivity issues. Applied basic cybersecurity practices such as system updates and password policies. Provided technical support in person and remotely for common IT issues.

Education

Associate's Degree - Computer Information Technology And Cybersecurity

Imperial Valley College
380 E Aten Rd, Imperial, CA 92251, United States
06-2025

Skills

Technical support
Network troubleshooting
Software installation
Cybersecurity practices
User account management
Problem solving
Effective communication
Customer service

Certification

  • Cisco CCNA: Switching, Routing, and Wireless Essentials
    In Progress – Imperial Valley College (Feb 2025 – Jun 2025)
    Second course in the CCNA series covering advanced networking topics, preparing for CCNA certification and associate-level roles.

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Timeline

IT Support Assistant (Freelance)

Independent / Home Projects
06.2023 - Current

Associate's Degree - Computer Information Technology And Cybersecurity

Imperial Valley College

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