Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adan Cota

Nogales,United States

Summary

Dynamic and results-driven professional with a strong background in customer service at Hibbet Sports. Proven ability to build relationships and solve problems effectively, ensuring high customer satisfaction. Skilled in cash handling and time management, consistently delivering positive experiences while maintaining a reliable and punctual work ethic.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hibbet Sports
Nogales, Arizona
03.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Cooker

Dennys Restaurant
Nogales, Arizona
09.2024 - 11.2024
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.

Temp Worker

Capin-Vyborny
Nogales, Arizona
09.2023 - 10.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Rio Rico Highschool
Rio Rico, Arizona
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Reliable and punctual
  • Relationship building
  • Cash handling
  • Client service

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Sales Associate

Hibbet Sports
03.2025 - Current

Cooker

Dennys Restaurant
09.2024 - 11.2024

Temp Worker

Capin-Vyborny
09.2023 - 10.2023

High School Diploma -

Rio Rico Highschool
Adan Cota