Adan Karim Bazan Landell
Culiacan,Sinaloa
Summary
Dynamic professional with extensive experience in sales, customer service and logistics. Bilingual in English and Spanish, with exceptional leadership, communication and social skills. Outstanding problem solver, always with a possitive attitude and a great sense of initiative.
Overview
2
2
Languages
2
2
Certifications
13
13
years of professional experience
Work History
Reservation Agent
Where And When Agents
07.2025 - 07.2026
- Managed customer inquiries and reservations through multiple communication channels.
- Utilized reservation software to streamline booking processes and enhance user experience.
- Collaborated with travel partners to ensure accurate availability and pricing for clients.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Sales Representative
HOMA
03.2024 - 04.2025
- Company dedicated to import and sell household products. In charge of prospecting my own clients through online marketplaces, sell and deliver.
- Managed to create a data base of 200+ clients and became 2nd best seller in the city (Out of 14) due to my great interpersonal communication, customer service and sales closer skills.
Logistics Coordinator
Green Valley Logistics
02.2023 - 12.2023
- Coordinated a trailer fleet located in the south states of the US, in charge of pick-up, drop-off and all kind of inquiries from drivers and brokers.
- Built new trustful and solid relationships with 30+ brokers by maintaining full communication and providing real and correct information.
Appointment Setter
Telecommunications International
02.2022 - 02.2023
- Company dedicated to sell Solar in the US. Quickly became one of the 3 best appointment setter in a team of 30+ averaging 2-4 good appointments daily.
Bilingual Call Center Agent
Teleperformance
01.2020 - 01.2022
- Provided customer service, tech support and upgrading contracts to "Comcast" US clients, mainly in English.
- Became one of the "Top 5 Best Qualified" by customer reviews in a group of 60 agents by always keeping a friendly, efficient and professional tone in all my calls.
Sales Manager
Vallesca Desarrollo Empresarial
01.2017 - 09.2018
- Company dedicated to sell high-end kitchen utensils. Started as an appointment setter, in three weeks I became the #1 appointment setter in a group of 30+.
- Quickly became an Outside Sales Representative, in charge of product demonstration and face to face sales. Again, became the #1 seller not just in my team but nationwide, with the most amount sold in the first 3 months of 2017. I also set a new record by selling 55k USD in a week.
- I then became Sales Manager, in charge of training and supervising a group of 15 sales agents. Sales went up 15% - 20% in relation to the previous manager.
Regional Manager
Tequila Ultima Luna Rosa
01.2015 - 11.2016
- Commercialized a new Tequila brand in all the state of Jalisco, prospecting clients and creating the whole image of the company.
- Negotiate with social establishment owners and liqueur stores and succesfully managed to place the product in over 40 different establishments.
Administrative Assistant
Landell P&P
01.2014 - 12.2014
- Company dedicated to promote musical artists and events. In charge of confirmation phone calls and emails, answering enquiries and gathering information of potential clients and places for events.
Education
Associate Business Administration -
Universidad del Valle de Mexico
Guadalajara, Jalisco, Mexico01-2018
Skills
- Great Salesman
- Communication
- Customer Service
- Organization
- Interpersonal Communication
- Management
- Creativity
Certification
MOS Microsoft Office Excel 2013
Timeline
Reservation Agent
Where And When Agents
07.2025 - 07.2026
Sales Representative
HOMA
03.2024 - 04.2025
Logistics Coordinator
Green Valley Logistics
02.2023 - 12.2023
Appointment Setter
Telecommunications International
02.2022 - 02.2023
Bilingual Call Center Agent
Teleperformance
01.2020 - 01.2022
Sales Manager
Vallesca Desarrollo Empresarial
01.2017 - 09.2018
Regional Manager
Tequila Ultima Luna Rosa
01.2015 - 11.2016
Administrative Assistant
Landell P&P
01.2014 - 12.2014
Associate Business Administration -
Universidad del Valle de Mexico
AWARDS
Vallesca National Sales Champion, From January to March 2017, Most amount sold by a sales agent.