ADOLFO CORRALES
CD JUAREZ, CHIH.
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Manager
MARELLI
Ciudad Juarez, Chihuahua
11.2022 - Current
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
Operations Manager
MARELLI
Ciudad Juarez, Chihuahua
03.2021 - 10.2022
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Education
Industrial Engineering
Instituto Tecnologico De Culiacan
Sinaloa, Mexico09-2009
Skills
- Performance Monitoring
- Operational Improvements
- Quality Management Systems
- Operation Monitoring
- Problem-Solving Abilities
- Customer Satisfaction
- Budget Preparation
- Analytical Mindset
- Quality Processes
Languages
Spanish
First Language
English
Advanced (C1)
C1
Certification
- FEGAD. Tecnologico de Monterrey.
- IATF, Internal Auditor.
- Core tools: PFMEA, PCP, MSA, PPAP, APQP.
- Green Belt.
Timeline
Quality Manager
MARELLI
11.2022 - Current
Operations Manager
MARELLI
03.2021 - 10.2022
Industrial Engineering
Instituto Tecnologico De Culiacan
Similar Profiles
Martin MachacekMartin Machacek
Lighting Electronics Manager (Senior) at MarelliLighting Electronics Manager (Senior) at Marelli
Oscar Vera EscobarOscar Vera Escobar
HR Director North America Region at MarelliHR Director North America Region at Marelli
LaQuandria MillsLaQuandria Mills
Vehicle Repair Technician at MarelliVehicle Repair Technician at Marelli
Sabarish GnanavelSabarish Gnanavel
CSIRT LEAD at MarelliCSIRT LEAD at Marelli
Abraham Esquivel SuchilAbraham Esquivel Suchil
Technical Support Agent at Minerva ProjectTechnical Support Agent at Minerva Project