Adrian Bautista Nuñez
Bussiness Administrator
Puebla, Mexico City
Summary
Accomplished Business Administrator with a proven track record at NRG, enhancing customer loyalty through exceptional service and empathy. Skilled in project oversight and team collaboration, I excel in transforming business priorities into actionable strategies, significantly contributing to long-term planning and economic success. Expert in time management and web technologies, I drive efficiency and innovation.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Business Administrator
Self-employeed
02.2013 - Current
- Managed day-to-day development issues.
- Observed all laws, regulations and other applicable obligations.
- Contributed to economic success by participating in budgeting process.
- Translated business priorities into implementable actions.
Customer Service Representative
NRG
01.2022 - 01.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Front Desk Receptionist
Best Western Hotel
01.2020 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Degree - Business Administration
UVM
Veracruz, Mexico 05.2001 -
Skills
Time management
Identifying best practices
Project oversight
Staff supervision
Team collaboration
Web technologies and services
Long-term business planning
Timeline
Customer Service Representative
NRG
01.2022 - 01.2024
Front Desk Receptionist
Best Western Hotel
01.2020 - 01.2022
Business Administrator
Self-employeed
02.2013 - Current
Degree - Business Administration
UVM
05.2001 -
Similar Profiles
Omar LunaOmar Luna
Personal Trainer at Self-employeedPersonal Trainer at Self-employeed
Youssef BoushabYoussef Boushab
After-school Tutor at Self-employeedAfter-school Tutor at Self-employeed
Tyson DandoyTyson Dandoy
Licensed Tattoo Artist at Self-employeedLicensed Tattoo Artist at Self-employeed
Ezana HailemariamEzana Hailemariam
Coach at Self-employeedCoach at Self-employeed
MARIANA REYNA FABIANMARIANA REYNA FABIAN
Oceans and Fisheries Scientist at OCEANA MexicoOceans and Fisheries Scientist at OCEANA Mexico