Jira
ADRIÁN CHÁIREZ
Project Director | Operations Director | Program & Portfolio Leader
Mexico City
Summary
Project and Operations Director with 19+ years of experience leading complex IT, Telecommunications, SAP and Supply Chain initiatives across Mexico, LATAM, the US and Europe. Proven track record driving revenue growth, EBITDA optimization, cost-reduction programs and large-scale digital transformations. Strong background in portfolio management, PMO leadership, global delivery teams, and C-level stakeholder engagement, while maintaining deep hands-on knowledge of project execution, pre-sales and technology delivery.
Overview
19
19
years of professional experience
3
3
Certifications
1
1
Language
Work History
Senior Project Manager
Rocket Code
03.2025 - Current
- Lead AI-driven software development projects in an operational Senior Project Manager role, delivering solutions for enterprise clients.
- Drive rapid prototyping initiatives using AI-powered tools to accelerate UX/UI design, validation and time-to-market.
- Strengthened client relationships and delivery performance, improving satisfaction and long-term engagement.
- Generated upsell opportunities with existing clients in the insurance sector, including the largest insurance client in Mexico.
- Led the enhancement of national-scale platforms for Contract Lifecycle Management (CLM) and fleet/tow truck management, leveraging AI-based solutions to improve efficiency and operational visibility.
Portfolio Director
T-Box Consulting
02.2021 - 12.2024
- Directed the end-to-end project portfolio across multiple technology and consulting solutions.
- Led and scaled a multidisciplinary operations team (Project Managers, Analysts and Delivery Leads).
- Defined project scopes, commercial proposals and delivery models aligned with client business objectives.
- Ensured on-time and on-budget delivery across all client engagements.
- Acted as executive escalation point for strategic clients, ensuring service quality and long-term relationships.
Project Director
Freelance Consulting
03.2020 - 02.2021
- Led digital transformation programs for Heineken, including Image Recognition, Order Taking and Route-to-Market initiatives.
- Managed international software development teams (India) delivering solutions for Mexico, Spain and LATAM.
- Coordinated business, IT and vendor stakeholders to ensure successful rollout and adoption.
- Applied Agile and PMI best practices to control scope, risk and delivery timelines.
Director of Operations (Mexico & Colombia) / Global Director of Efficiencies
TNX
02.2019 - 02.2020
- Owned Forecast, Pipeline and EBITDA for Mexico and Colombia operations.
- Led cost-reduction and efficiency programs in Telecommunications Expense Management at regional and global levels.
- Drove up-selling and cross-selling strategies across enterprise clients.
- Led pre-sales initiatives, partnering with Account Managers on C-level engagements.
- Directed global efficiency projects aligned with Gartner best practices.
- Managed and developed operations teams across Mexico and Colombia.
Director, Mexico
Grandata
08.2015 - 12.2019
- Directed operations, project delivery and commercial activities for the Mexico market.
- Coordinated data science and development teams across Argentina and the United States.
- Built and managed strategic client relationships, generating new business opportunities.
- Increased revenue through new projects and long-term engagements.
- Oversaw billing, collections and contract negotiations.
Senior Operations Manager / Sales Director
TNX
03.2013 - 08.2015
- Managed active project portfolios and sales pipeline for the Mexico operation.
- Led C-level commercial presentations and proposal development.
- Directed cost-reduction projects, supervising Project Managers and analysts.
- Achieved >80% compliance on quarterly billing and revenue metrics.
- Created the TEM 2 implementation methodology for the company platform.
Project Manager / SAP Basis Consultant
North American Software
01.2010 - 02.2013
- Led SAP project delivery using PMI and ASAP methodologies.
- Managed project planning, change control, risk management and delivery governance.
- Provided pre-sales and technical consulting for enterprise SAP solutions.
- Supported SAP PCoE service desk certification and enterprise support operations.
Corporate Logistics Manager
Agencia Aduanal del Valle / SAMA Inc.
05.2007 - 12.2009
- Led logistics optimization initiatives, reducing transportation costs from USD 3.5 to USD 1.8 per kg, generating ~MXN 2M monthly savings.
- Implemented cost, inventory and route optimization systems nationwide.
- Directed fleet operations and national distribution strategy.
Education
B.S. - Computer Systems Engineering
Tecnológico De Monterrey (ITESM)
01-2006
Diploma - Senior Management
IBERO
Ciudad De México12-2018
Skills
- Project & Program Direction Portfolio & PMO Leadership
- Operations Management Revenue, Forecast & EBITDA Ownership
- Digital Transformation & Enterprise Platforms (SAP, Telecom, IT)
- Global Delivery Teams & Multi-Country Operations
Software
Microsoft
Certification
PMO Diploma | Scrum Essentials | Agile Basics
Timeline
Senior Project Manager
Rocket Code
03.2025 - Current
Portfolio Director
T-Box Consulting
02.2021 - 12.2024
Project Director
Freelance Consulting
03.2020 - 02.2021
Director of Operations (Mexico & Colombia) / Global Director of Efficiencies
TNX
02.2019 - 02.2020
Director, Mexico
Grandata
08.2015 - 12.2019
Senior Operations Manager / Sales Director
TNX
03.2013 - 08.2015
Project Manager / SAP Basis Consultant
North American Software
01.2010 - 02.2013
Corporate Logistics Manager
Agencia Aduanal del Valle / SAMA Inc.
05.2007 - 12.2009
B.S. - Computer Systems Engineering
Tecnológico De Monterrey (ITESM)
Diploma - Senior Management
IBERO
TOOLS & PLATFORMS
- SAP (Basis, HANA, SOLMAN)
- Jira
- MS Project
- Visio
- Trello
- Office Suite