Adrian Garcia Yañez
Public Accountant
Tala
Summary
I consider myself a very dedicated person in what I do, always trying to do my best.
I´m a passionate about my work and also someone who can be trusted to help others.
Aspiring for big things is something that represents me as i´m a dedicated, responsible and optimistic person.
Im a fast learner with the ability to find solutions.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Customer Service Representative
Alorica
12.2018 - 02.2023
- Customer Service for USA
- Supervisor
- Team Trainer for new members
- Initial problem assessment and referral to technical services
- Identify and solute technical problems
- Help customer de identify and understand problems in a calm and detailed manner.
- Remote assistance to resolve issues and follow up information.
- Telephone, chat and email assistance to customers.
Intern AaS
HPE
02.2023 - 08.2023
- Analysis of automation processes
- Data Analysis
- Excel Knowledge
- Excel report creation
CoE Controllership
HPE
08.2023 - Current
- Audit Support
- Account provisioning
- Manual billing
- Fixed assets report
- JE Postings
- WD4 Contingencies Process
- Colombia controllership Support
Education
Bachelor of Science - Accounting
CUCEA
Guadalajara, Jalisco, Mexico 05.2001 -
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
- Customer service
- Time management
- Flexible and adaptable
- Multitasking
- Dependable and responsible
- Calm under pressure
- Verbal communication
Timeline
CoE Controllership
HPE
08.2023 - Current
Intern AaS
HPE
02.2023 - 08.2023
Customer Service Representative
Alorica
12.2018 - 02.2023
Bachelor of Science - Accounting
CUCEA
05.2001 -
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