Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Guillen

Eastvale, CA

Summary

Accomplished Fulfillment Associate with a proven track record at Amazon, enhancing warehouse efficiency and customer satisfaction through meticulous attention to detail and proficiency in shipping procedures. Bilingual in Spanish and English, excels in cross-functional training and safety, significantly reducing fulfillment errors and surpassing productivity goals. Resourceful packer/sorter able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

5
5
years of professional experience

Work History

Customer Fulfillment Associate

Amazon
San Diego, CA
05.2024 - Current
  • Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
  • Demonstrated adaptability by cross-training in multiple job functions within fulfillment center.
  • Assisted in training of new fulfillment associates, sharing best practices and offering support as needed.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with at least 6 team members to optimize workflows and improve overall operational performance.
  • Contributed to safe work environment by adhering to safety protocols and promptly addressing potential hazards.

Fulfillment Associate

Amazon
Eastvale, CA
06.2020 - 04.2024
  • Assisted in training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in 3 job functions within fulfillment center.
  • Followed procedures at all times for personal and team safety.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with roughly 6 team members to optimize workflows and improve overall operational performance.
  • Contributed to safe work environment by adhering to safety protocols and promptly addressing potential hazards.

Warehouse Worker

BBSI Staffing
Ontario, CA
04.2019 - 04.2020

Performed general housekeeping and cleaning tasks.

  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Trained and supervised 10 or more new employees to apply best practices and comply with health and safety procedures and regulations.

Assisted in training and onboarding of new employees, contributing to a cohesive and efficient workforce.

Education

No Degree - Computer Software And Media Applications

Springboard
Online
12.2023

High School Diploma -

Fontana High School
Fontana, CA
05.2010

Skills

  • Shipping procedures
  • Product picking
  • Loading and unloading
  • Packing and shipping
  • Bi-lingual in Spanish and English
  • Pallet jack proficiency
  • Dependable and reliable
  • Attention to Detail

Languages

English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Timeline

Customer Fulfillment Associate

Amazon
05.2024 - Current

Fulfillment Associate

Amazon
06.2020 - 04.2024

Warehouse Worker

BBSI Staffing
04.2019 - 04.2020

No Degree - Computer Software And Media Applications

Springboard

High School Diploma -

Fontana High School
Adrian Guillen