Adriana Alvarez
Basalt, Colorado
Summary
Assistant GM recognized for driving productivity and ensuring efficient task execution. Expertise in operational management, team leadership, and financial oversight. Strong communication and interpersonal skills foster positive relationships with guests and staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistan GM
Aurum Food & Wine
Snowmass Village
08.2023 - Current
- Maintained detailed records of financial transactions and prepared monthly reports.
- Monitored inventory levels and ensured timely replenishment of stock items.
- Ensured compliance with legal regulations related to the industry.
- Provided guidance on resolving customer issues promptly and professionally.
- Evaluated new business proposals from potential partners or clients.
- Created budget plans for each department and monitored expenditures.
Restaurant Manager
Limelight Hotel
Snowmass Village
11.2021 - 04.2023
- Administered new hire paperwork and maintained employee files.
- Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
- Inspected hotel rooms and public spaces to determine cleanliness and need for room updates.
- Handled guest complaints and offered complimentary services for hardship cases.
- Managed labor and property expenses to achieve maximum flow-thru to bottom line.
- Mentored new employees, demonstrating best methods for servicing clients and guests.
Restaurant Supervisor
Limelight Hotel
Snowmmas Village
08.2020 - 11.2021
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Recruited, interviewed and hired qualified applicants for various positions within the restaurant.
Cook I
Limelight Hotel
Snowmass Village
06.2020 - 08.2020
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Ordered supplies as needed for the kitchen.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Adhered to food safety standards when storing and preparing foods.
Banquet Cook
The Little Nell
Aspen
01.2019 - 03.2020
- Prepared food items according to recipes and menus, ensuring proper presentation, portioning and temperature.
- Communicated effectively with banquet staff regarding orders placed by guests during events.
- Plated dishes according to restaurant's specifications prior to serving them to guests at banquets or events.
- Coordinated with banquet staff to ensure accurate timing for delivery of hot entrees to guests' tables.
Cook II
Sundeck Cafeteria, SKI Co
Aspen
12.2018 - 12.2019
- Set up and performed initial prep work for soups, sauces, and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Replenished food items from inventory and rotated ingredients.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Pastry Cook
Hotel Jerome
Aspen
11.2015 - 12.2017
- Received orders from customers over the phone or via email and accurately filled them within specified time frames.
- Organized baking supplies including flour, sugar, spices and flavorings into designated storage areas.
- Frosted cakes using butter cream or fondant icings according to recipe specifications.
- Assisted in developing new recipes and improving existing ones while ensuring consistency in product quality.
Cook III
Nobu Mexico
Mexico City
01.2015 - 10.2015
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Used standardized recipes and other instructions to prepare food.
- Set up and performed initial prep work for soups, sauces, and salads.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Education
Bachelor's - Culinary Arts
Colegio Superior De Gstronomia
Mexico City02.2015
Master's - Senior Management of Hotel And Restaurants
ISU Instituto Suizo
Puebla, MexicoSkills
- Guest Services
- Inventory Management
- Personnel Supervision
- Teamwork and Leadership
- Determining Room Rates
- Lodging Operations Oversight
- Facilities Management
- Operational Efficiency
- Complaint Resolution
- Front Desk Operations
- Work Planning and Prioritization
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- ServSafe: COVID-19 precautions certification
- Servsafe: Food rotection manager certification
- AHLEI, American Hotel & Lodging Educational Institute: Certified Hospitality and Tourism Management Professional
- AHLEI, American Hotel & Lodging Educational Institute: Certified Rooms Division Executive
Timeline
Assistan GM
Aurum Food & Wine
08.2023 - Current
Restaurant Manager
Limelight Hotel
11.2021 - 04.2023
Restaurant Supervisor
Limelight Hotel
08.2020 - 11.2021
Cook I
Limelight Hotel
06.2020 - 08.2020
Banquet Cook
The Little Nell
01.2019 - 03.2020
Cook II
Sundeck Cafeteria, SKI Co
12.2018 - 12.2019
Pastry Cook
Hotel Jerome
11.2015 - 12.2017
Cook III
Nobu Mexico
01.2015 - 10.2015
Bachelor's - Culinary Arts
Colegio Superior De Gstronomia
Master's - Senior Management of Hotel And Restaurants
ISU Instituto Suizo
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