Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Adriana Cerrillo

Tlajomulco, Jalisco

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

24
24
years of professional experience

Work History

Office Manager

Viewpoint Optometry
10.1998 - 10.2022
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Provided language translation and customer service skills to clients in Industry business sectors.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Diploma -

Richmond High School
Richmond, CA

Ophthalmic Technician - Optometry

Bryman College
San Francisco, Ca

Skills

  • Customer Relations
  • Accounts Payable and Receivable
  • Schedule Management
  • Bilingual in Spanish and English
  • Retail Sales Customer Service
  • Microsoft Word
  • Account Management
  • Staff Training
  • Customer Service
  • Past Due Balance Management
  • Confidential Records Management
  • Electronic Medical Records Management
  • Administrative Support
  • Outpatient Procedures
  • Healthcare Terminology
  • Customer Satisfaction
  • Petty Cash Disbursement
  • Billing Statement Management

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Office Manager

Viewpoint Optometry
10.1998 - 10.2022

Diploma -

Richmond High School

Ophthalmic Technician - Optometry

Bryman College

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Adriana Cerrillo