Adriana Dueñas Mendez
Guadalajara,JAL
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Proactive tourism professional with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Corporativo Grupo Vida Internacional
02.2023 - Current
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Handled confidential and sensitive information with discretion and tact.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered high volume of phone calls and email inquiries.
- Created and managed office systems to efficiently deal with documentation.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Filed paperwork and organized computer-based information.
- Screened personal and business calls and directed to appropriate party.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Honorary Consul Assistant
Consulado Honorario de Vietnam en Guadalajara
05.2020 - 02.2023
- Wrote engaging and successful press releases to control information and public opinion.
- Coordinated official visits for high-level government officials and diplomats, arranging schedules, accommodations, transportation, and security details as needed.
- Developed public outreach programs to promote cultural understanding between local communities and the consulate''s home country.
- Reviewed marketing materials and documents for brand accuracy and trending design.
Institucional Relations Coordinator
COMCE DE OCCIDENTE
05.2020 - 02.2023
- Improved internal communication processes for better team collaboration and efficiency.
- Conducted market research projects to identify potential partnership opportunities within the industry landscape.
- Built professional relationships with distributors, customers and media staff by attending trade shows.
- Oversaw all aspects of event planning from concept development through execution, ensuring seamless coordination of logistics and materials required for success.
Operations Manager
FINCA SAN JAVIER
01.2019 - 03.2020
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Project Manager
KOANZE LUXURY HOTEL & SPA
01.2017 - 01.2019
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Managed projects from procurement to commission.
Spa Supervisor
SECRETS CAPRI RIVIERA CANCÚN
01.2016 - 01.2017
- Maximized profitability with prudent budget management, monitoring expenses closely while identifying cost-saving opportunities where possible.
- Maintained inventory levels, ordering supplies as needed to ensure smooth operations and minimize downtime.
- Greeted spa guests warmly to create positive first impression of establishment.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
General Manager of Operations
SAN PIETRO HOTEL BOUTIQUE
01.2014 - 01.2017
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
- Trained and guided team members to maintain high productivity and performance metrics.
- Established standard operating procedures that enhanced employee performance.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Education
Master in Global Politics And Transpacific Studies - Social Sciences
Universidad De Guadalajara
Guadalajara, Jalisco, Mexico08.2023
Lic. Turismo - Tourism
Universidad De Guadalajara
Guadalajara, Jalisco, Mexico01.2012
Skills
Operating Procedures
Customer Service
Materials Organization
Relationship Building
Meeting planning
Training Schedule Setup
Travel Arrangement Coordination
Conference planning
Goal Minded
Information confidentiality
Meeting Agenda Preparation
Decision-Making
Courses Certifications
- Inglés B2
- FCE B2
- Diplomado Fotografía Digital
- Curso Revenue Management
- Certificación en Turismo de Reuniones
- Curso Gestión de medios
- Curso ¿Cómo hablar en público?
- Certificación LGBT
- Curso de Coctelería & Cocina
- Distintivo C
- Curso de Primeros Auxilios & Rescate Acuático
- Curso E commerce
- Curso Adobe Ilustrador
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Executive Assistant
Corporativo Grupo Vida Internacional
02.2023 - Current
Honorary Consul Assistant
Consulado Honorario de Vietnam en Guadalajara
05.2020 - 02.2023
Institucional Relations Coordinator
COMCE DE OCCIDENTE
05.2020 - 02.2023
Operations Manager
FINCA SAN JAVIER
01.2019 - 03.2020
Project Manager
KOANZE LUXURY HOTEL & SPA
01.2017 - 01.2019
Spa Supervisor
SECRETS CAPRI RIVIERA CANCÚN
01.2016 - 01.2017
General Manager of Operations
SAN PIETRO HOTEL BOUTIQUE
01.2014 - 01.2017
Master in Global Politics And Transpacific Studies - Social Sciences
Universidad De Guadalajara
Lic. Turismo - Tourism
Universidad De Guadalajara
Similar Profiles
Maria Teresa RuizMaria Teresa Ruiz
General Manager at Grupo Corporativo La TrinidadGeneral Manager at Grupo Corporativo La Trinidad
MARÍA FERNANDA RAMOS JIMÉNEZMARÍA FERNANDA RAMOS JIMÉNEZ
Legal Coordinator at Diblo Corporativo S.A. (Grupo Modelo De México)Legal Coordinator at Diblo Corporativo S.A. (Grupo Modelo De México)
ANGEL RICARDO GONZALEZ MORENOANGEL RICARDO GONZALEZ MORENO
Senior Corporate Lawyer at NUTEC CORPORATIVO (GRUPO NUTEC), S.A. DE C.V.Senior Corporate Lawyer at NUTEC CORPORATIVO (GRUPO NUTEC), S.A. DE C.V.