Microsoft Office
Adrian Armando Centeno Moreno
Tecamac, Mexico,Mexico
Summary
Developed strong analytical and problem-solving skills in fast-paced claims environment. Demonstrated ability to manage multiple tasks efficiently and maintain accuracy under pressure. Seeking to transition into new field where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Claims Assistant
Foundever
09.2024 - Current
- Enhanced customer satisfaction by delivering prompt, precise, and compassionate claims support.
- Meticulously documented claim files to ensure adherence to company policies and regulations.
- Assisted adjusters in the field, gathering critical information for accurate evaluations of loss events and damage estimates.
- Efficiently resolved approximately 20 claims a day through collaboration with various internal departments and external vendors.
Assistant Store Manager
PPG Comex
04.2022 - 08.2023
- Oversaw the sending and receipt of inventory management forms, ensuring accuracy and adherence to deadlines.
- Drafted and managed daily emails detailing shop finances, providing detailed reports to management for effective analysis.
- Followed up and prospected customers through emails and messages, fostering business relationships and ensuring constant communication to drive sales.
- Acted as operational leader in the absence of the manager, making key decisions to ensure the smooth running of the business.
- Ensured compliance with company policies and procedures, maintaining high operational standards.
Education
Pedagogy
Universidad Virtual Del Estado De Guanajuato
Purisima De Bustos, Guanajuato, MexicoHigh School Diploma -
Direccion General Del Bachillerato
Alvaro Obregon, Mexico City, Mexico 03.2022 - 04.2024
Skills
Setting up files
Software
Microsoft Teams
Zoom
Timeline
Claims Assistant
Foundever
09.2024 - Current
Assistant Store Manager
PPG Comex
04.2022 - 08.2023
High School Diploma -
Direccion General Del Bachillerato
03.2022 - 04.2024
Pedagogy
Universidad Virtual Del Estado De Guanajuato
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