Adrian Quast
Wichita Falls
Summary
Dynamic theatre team member at Cinemark with a proven track record in customer service and cash handling. Excelled in enhancing customer satisfaction through effective communication and teamwork, while maintaining a clean and organized environment. Recognized for efficiently managing point-of-sale operations and resolving customer complaints promptly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Theatre team member
Cinemark
Wichita Falls
06.2024 - 06.2026
- Assisted customers with ticket purchases and inquiries.
- Operated point-of-sale systems for transactions and refund such as cash registers.
- Maintained cleanliness and organization in lobby and auditoriums.
- Ensured customer satisfaction through attentive service and responsive support.
- Oversaw food preparation and service, upholding quality standards for customer enjoyment.
- Collaborated with team members to ensure efficient service delivery.
- Prepared concession items, ensuring quality and freshness.
- Resolved customer complaints professionally and promptly.
- Coordinated with team members to enhance service delivery and streamline operations.
Education
Legacy Highschool
Wichita Falls, United StatesSkills
- Theatre operations
- Point-of-sale operation
- Cash handling
- Customer service
- Team collaboration
- Time management
- Task prioritization
- Following instructions
- Communication skills
Certification
- Food Handlers license
- Drivers license
Languages
English
First Language
Spanish
Intermediate (B1)
B1
References
References available upon request.
Timeline
Theatre team member
Cinemark
06.2024 - 06.2026
Legacy Highschool