CRM
Eduardo Cruz Quiles
Desarrollo De Negocios
Naucalpan
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach. Innovative Marketing experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
7
7
Certificates
1
1
Language
Work History
Business Development Manager
Teledinamica México
CD México
03.2020 - 01.2022
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- Monitored company inventory to keep stock levels and databases updated.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Local Sales Manager
Teledinamica México
CDMX
09.2018 - 03.2020
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Used vendor expertise to deliver educational content to sales team.
- Evaluated performance against goals and implemented appropriate development plans.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
Product Manager
Teledinamica México
CDMX
02.2015 - 09.2018
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
- Monitored market trends and competitor performance to update promotional strategies.
- Consulted with buyers to determine projected demand for products and services.
- Analyzed metrics to measure product performance.
- Managed product demonstrations and testimonials for performance evaluation.
- Reviewed new opportunities to drive business strategy at planning sessions.
Sales Executive
Teledinamica México
CDMX
12.2011 - 02.2015
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Business Owner/Operator
Cross Design
México, Federal District
11.1996 - 12.2010
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Lent business acumen to meet day-to-day strategic objectives.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Served as principal stakeholder over organization's complete operations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Education
Bachelor of Industrial Design - Product Development
Universidad Autónoma Metropolitana
Ciudad De México 09.1993 - 12.1998
Skills
Marketing
undefinedSoftware
Microsoft Office
Webex
Certification
Certified Sales Expert - Apple -2012
Timeline
Business Development Manager
Teledinamica México
03.2020 - 01.2022
Local Sales Manager
Teledinamica México
09.2018 - 03.2020
Product Manager
Teledinamica México
02.2015 - 09.2018
Sales Executive
Teledinamica México
12.2011 - 02.2015
Business Owner/Operator
Cross Design
11.1996 - 12.2010
Bachelor of Industrial Design - Product Development
Universidad Autónoma Metropolitana
09.1993 - 12.1998
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