Ahmed Mohamed Sayed
México City
Summary
Dynamic and multilingual professional with a strong background in leadership, crisis management, and international relations. Proven success in customer-facing roles, team coordination, and problem-solving under pressure. Combining real-world emergency response experience as a professional firefighter with business acumen and a passion for people, I bring resilience, trust-building, and persuasive communication to every interaction.
Overview
8
8
years of professional experience
Work History
Professional Firefighter (Certified)
Metepec Fire Department
01.2024 - Current
- - Responded to high-pressure emergencies with calm, speed, and precision.
- - Collaborated in diverse teams, built public trust, and educated communities on safety.
Human Rights Investigator
United Nations
01.2021 - Current
- - Led sensitive investigations, interviews, and data collection across diverse communities.
- - Presented findings internationally, requiring diplomacy, clarity, and confidence—skills that translate well into persuasive sales.
Artisan Shop Owner
Arte Egipcio, CDMX
02.2021 - 04.2025
- - Built strong customer relationships through storytelling, cultural education, and upselling high-value handmade goods.
- - Managed all operations, including sales, vendor negotiation, and inventory.
- - Developed promotional strategies that increased foot traffic and repeat customers.
- Analyzed sales data to identify trends, driving inventory management decisions.
Shift Leader
CRC
01.2018 - 05.2020
- - Supervised teams in high-volume environments; ensured quality customer service and task completion.
- - Handled escalations with professionalism and empathy, leading to improved satisfaction ratings.
Education
Bachelor’s - Business Administration
Cairo University
07.2011
Military Training & Leadership Foundations - Former E-2 Sailor
Egyptian Navy / US Naval Collaboration
01.2014
Skills
- - Sales & Customer Service
- - Leadership & Team Management
- - Conflict Resolution
- - Multilingual Communication
- - Crisis & Stress Management
- - Public Speaking & Rapport Building
LANGUAGES
- Arabic (Native)
- Spanish (Fluent)
- English (Fluent)
Timeline
Professional Firefighter (Certified)
Metepec Fire Department
01.2024 - Current
Artisan Shop Owner
Arte Egipcio, CDMX
02.2021 - 04.2025
Human Rights Investigator
United Nations
01.2021 - Current
Shift Leader
CRC
01.2018 - 05.2020
Military Training & Leadership Foundations - Former E-2 Sailor
Egyptian Navy / US Naval Collaboration
Bachelor’s - Business Administration
Cairo University
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