Aida Cecilia Gurdian Arosemena

• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Applied effective time management techniques to meet tight deadlines.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Resolved problems, improved operations and provided exceptional service.

• In charge of seven authorized TIGO points of sales throughout the capital
• Solely responsible for sales and profit performance in all stores
• Worked with Senior Management at TIGO to establish and achieve sales and margin goals, develop operating budgets and monitor performance
• Worked with Buyers and Planners to identify items and merchandise classifications of high sales and profit potential
• Partnered with Visual Presentation team TIGO in regard to merchandise presentation
• Establish and monitor all store standards and work with the Operations Manager and individual
• Department Managers to ensure successful implementation
• Responsible for recruitment, selection, training and supervision of store staff to maximize sales and profit performance
• Directed the execution of TIGO's promotional strategies and programs, assuring that they support the company's sales, marketing, and profit objectives
• In charge of selection, hiring, development, performance management., coaching, scheduling and engagement of store team members
• Responsible for achieving store cost reduction and for the establishment and implementation of both new and existing loss prevention procedures.
• Managed budget implementations, employee evaluations, and contract details.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained and guided team members to maintain high productivity and performance metrics.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms, specifically yearly rental fees
• Trained new employees on proper protocols and customer service standards.

CARGILL Nicaragua

• Performed end-to-end cost reduction analysis of raw poultry processing plant, managing to generate USD $25K of monthly savings by identifying packaging waste due to excessive packaging material.
• Utilized lean practices to balance workflow and alleviate redundancy
• Trained staff of direct labor employees to perform assembly and manufacture of specified products
• Supervised work on bestselling, industry-leading products
• Managed internal operational standards and productivity targets
• Reduced obstacles and variables to maintain production performance and meet deadlines
• Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
• Trained staff of direct labor employees to perform assembly and manufacture of specified products.
• Resolved issues quickly to maintain productivity goals.
• Managed internal operational standards and productivity targets.
• Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.

• Lead transfer and development of three product lines (Hot Dogs, Bologna, and Chorizo) after Cargill's acquisition of CAINSA, to the three existing Cargill plants in Central America
• This included adapting CAINSAs existing product formulas and packaging specifications to each of Cargill's equipment and facilities
• Presented project conclusion to Cargill regional leadership, obtaining approval to deploy operations in each of the three Cargill plants.
• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Met project deadlines without sacrificing build quality or workplace safety.
• Managed projects from procurement to commission.
• Provided detailed project status updates to stakeholders and executive management.
• Coordinated material procurement and required services for projects within budget requirements.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Maintained open communication by presenting regular updates on project status to customers.
• Monitored project progress, identified risks and took corrective action as needed.

• Led a team of 150 production workers from raw material warehouse to finished product storage, overseeing five production lines that manufactured 125 SKUs
• Increased packaging productivity by 15% by optimizing packaging specifications, choosing to pack products for larger retailers in larger configurations while maintaining product integrity
• Reduced overtime costs by 50% by implementing a second shift and optimizing production processes, eliminating bottlenecks, and reducing machine idle time
• Designed a manufacturing production flow to avoid cross contamination between cooked and uncooked product, leading to HACCP compliance, and increasing product shelf life by ten days.
• Assessed manufacturing processes and recommended improvements to increase productivity.
• Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
• Reviewed work for quality and compliance with company standards and design specifications
• Standardized production procedures, job roles, and quality assurance guidelines
• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Sourced materials to keep up with production goals and meet customer demands.
• Monitored team budgets to keep projects on task and avoid waste.
• Managed internal operational standards and productivity targets.
• Coordinated with other departments to align production with customer requirements.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
• Trained in and implemented emergency response procedures to protect team members and property.

• Implemented full scale plant audit to assess existing production and Supply Chain processes, leading to the development and implementation of SSOPs, GMPs, pest control, chemical control, traceability and recall, and training for full HACCP implementation and certification
• Managed to reduce customer returns due to product defects from 10% to 3.5% over a six month timeframe
• Improved company's operational processes and efficiencies to the point of complying with YUMs certification standards to distribute in Pizza Hut chains across Central America.
• Reported production malfunctions to managers and production supervisors.
• Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
• Implemented new quality assurance and customer service standards.
• Assured consistent quality of production by implementing and enforcing automated practice systems.
• Recorded, analyzed, and distributed statistical information.
• Investigated customer complaints and performed corrective actions to resolve quality issues.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Conducted risk assessments to identify and mitigate potential quality issues.
• Created and maintained quality management systems to align with industry standards.
• Applied coaching techniques and tools to support managers and team members in improving performance.
• Established and tracked quality department goals and objectives.
• Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
• Specified quality requirements of raw materials with suppliers.
• Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.

• Led fully cooked nuggets and patties project for the Garland Public school district (125 schools), managing to win the tender involving three other major meat processing companies in the area
• Developed a low cost, high quality product, managing to lead negotiations with raw material suppliers to reduce costs while meeting FDA and school district nutritional guidelines
• Participated in the development and launch of ready-to-eat BBQ glazed ribs for Applebee's and Chili's food chains in Texas, Louisiana, and Florida
• Led a fully cooked nuggets and empanadas project for the Garland Public School District (125 schools), managing to win the tender involving three other large meat processing companies in area
• Developed a low-cost, high-quality product, managing to lead negotiations with raw material suppliers to reduce costs while meeting FDA and school district nutritional guidelines
• Was involved in developing and launch of ready-to-eat barbecue glazed ribs for
• Applebee's and Chili's food chains in Texas, Louisiana and Florida
• Worked hand in hand with Procurement in the programming and cost analysis of all raw, dry, and packaging material.
• Managed customer technical projects and delivered expert guidance on food science, chemistry and microbiology to meet customer needs.