Alan Atzin Muñoz
Puebla
Summary
At Madereria Los Angeles, I spearheaded logistics operations, significantly enhancing customer satisfaction and on-time delivery rates through strategic route optimization and effective team management. My expertise in supply chain management and Excel, coupled with a proactive approach to regulatory compliance and problem-solving, has been pivotal in streamlining processes and improving efficiency.
Overview
8
8
years of professional experience
Work History
Logistic Manager
Madereria Los Angeles
San Bernardino Tlaxcalancingo, Puebla, Mexico
08.2022 - Current
- E.nhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of wood products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Tracking the units under my command via GPS to supervise routes or possible deviations
- Coordination and shipping of more than 30 daily local and foreign orders
- Coordinated dispatching of 5 drivers to accomplish daily delivery requirements.
Restaurant Waiter
GRUPO ALLEGUE
PUEBLA, MEXICO
06.2017 - 08.2017
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Attending an average of 30 people per day, providing the best service and quality to customers.
Education
Business Engineering - Business
Universidad Iberoamericana Puebla
Puebla City, Puebla, Mexico12-2023
Skills
- Shipping and receiving
- Warehouse management
- Distribution management
- Supply chain management
- Team management
- Logistics analysis
- Documentation
- Skilled in Excel, SAE
- Route optimization
- Data analysis
- Staff supervision
- Logistics processes planning
- Delivery scheduling
- Logistics planning
Languages
English
Advanced (C1)
Timeline
Logistic Manager
Madereria Los Angeles
08.2022 - Current
Restaurant Waiter
GRUPO ALLEGUE
06.2017 - 08.2017
Business Engineering - Business
Universidad Iberoamericana Puebla