Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Guerrero

Agua Prieta, Sonora

Summary

Dynamic sales professional with a proven track record at RH Solutions, excelling in customer service and closing sales. Skilled in cold calling and staff training, I effectively expanded the client base while enhancing customer satisfaction. Adaptable and committed to continuous improvement, I leverage strong communication skills to drive results.

Overview

7
7
years of professional experience

Work History

Sales Agent

RH Solutions
08.2024 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of supplemental products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Enhanced product knowledge through continuous training and professional development opportunities.

Warehouse Forklift Operator

Flambeau
10.2020 - 05.2022
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.

Line Cook

Macayo's Restaurant
12.2017 - 08.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Checked food temperature regularly to verify proper cooking and safety.

Education

High School Diploma -

Tolleson Union HighSchool
Tolleson, Arizona

Skills

  • Sales training
  • Quality control
  • Technical support
  • Adaptability to change
  • Cold calling
  • Closing sales
  • Customer service
  • Sales expertise
  • Staff training
  • Heavy lifting
  • Loading and unloading
  • Pallet jack operation

Languages

English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)

Timeline

Sales Agent

RH Solutions
08.2024 - Current

Warehouse Forklift Operator

Flambeau
10.2020 - 05.2022

Line Cook

Macayo's Restaurant
12.2017 - 08.2019

High School Diploma -

Tolleson Union HighSchool

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Alan Guerrero