SAS
Alan López 9996 101715
Data Analyst
Summary
Professional with +5 years career focused in developing analytic solutions for the decision making using business intelligence and big data.
Marketing Strategist specialized in the Business Intelligence area with sightly Project Coordination experience. I have become an expert in developing client-oriented solutions and collaborate with human sense in any team. I have given great atention and profitable actions to business directors and projects entrepreneurs always relying in BI and Data Science.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Science position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Business Analytics Developer
Wipro
06.2023 - Current
- Tested programs and databases to identify issues and make necessary modifications.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Translated customer requirements into written use cases.
- Designed reusable and reliable code for use within distributed cloud environments.
- Documented technical workflows and knowledge to educate newly hired employees.
Business Intelligence Analyst
Macropay
04.2022 - 05.2023
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Optimized BI reporting capabilities for secure server environment.
- Responded to specific BI requests from Marketing, Customer Experience and Sales teams, creating data packets with requested information in easily understandable formats.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Graphic Designer
Freelance
01.2021 - 08.2022
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Designed and implemented marketing and branding collateral.
- Designed creative digital displays used in online advertising for local businesses.
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
- Edited and enhanced existing artwork and graphics.
- Created logos, illustrations and typography for various organizations.
Business Intelligence Consultant
Simdatagroup
02.2022 - 04.2022
- In charge of the company's TOP client portfolio, where the specific needs of each one were monitored.
- Training of BI tools for the different work teams of each client, in order to empower in the use of them.
- Development and delivery of reports with insights for each client, in specific KPIs such as Sales, Purchasing, Inventories and others.
- Review and cleaning of Dashboards.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
LATAM Customer Operations
Simdatagroup
10.2020 - 02.2022
- Database validation through the frontend reports against the backend reports of each of the clients of the LATAM zone.
- Attention and resolution to all to the problems of visualization of dashboards, indicators and BI tools.
- Creation of models for the processing, cleaning and standardization of databases.
- Detailed review of the databases for the identification of inconsistencies in the information for their prompt resolution.
- Training for new employees, specializing in backend activities.
- Development and testing of changes and creation of indicators.
- Creation, monitoring and compliance with the database validation calendar for the entire client portfolio of the LATAM area.
Customer Relationship Manager
Central Constructora
09.2019 - 07.2020
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Completed opening and closing functions to meet operational needs.
- Created activities and engagements to enhance customer experience, knowledge, and patronage.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
Sales Analyst Intern
LEDVANCE México
04.2018 - 07.2020
- Advised business partners on how to best leverage reported information and drive actionable insights.
- Delivered key metrics for sales, credit, and warranties to drive success of business.
- Increased market share by devising plans based on research findings and data.
- Generated bar graphs, trend lines, and pie charts to represent sales data.
- Gathered, organized and analyzed data, resolved discrepancies, and modeled information.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
Project Manager
Células de Innovación
02.2017 - 02.2018
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed and implemented strategic project plans to meet business objectives.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Education
Master of Business - Data Science
Nuclio Digital School
Spain 05.2022 - 03.2023
M.D. - International Businesses
INGEENIO
Mérida, Yucatán 05.2020 - 12.2021
Bachelor of Science - Marketing And International Businesses
UADY
Mérida, Yucatán 05.2014 - 12.2019
Skills
Data Managementundefined
Websites
Certification
Curso de Fundamentos de Python
Software
Photoshop
Illustrator
Power BI
Python
SAS
SQL
Timeline
Business Analytics Developer
Wipro
06.2023 - Current
Master of Business - Data Science
Nuclio Digital School
05.2022 - 03.2023
Business Intelligence Analyst
Macropay
04.2022 - 05.2023
Business Intelligence Consultant
Simdatagroup
02.2022 - 04.2022
Graphic Designer
Freelance
01.2021 - 08.2022
LATAM Customer Operations
Simdatagroup
10.2020 - 02.2022
M.D. - International Businesses
INGEENIO
05.2020 - 12.2021
Customer Relationship Manager
Central Constructora
09.2019 - 07.2020
Sales Analyst Intern
LEDVANCE México
04.2018 - 07.2020
Project Manager
Células de Innovación
02.2017 - 02.2018
Bachelor of Science - Marketing And International Businesses
UADY
05.2014 - 12.2019
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