SAS
Alan López 9996 101715
Data Analyst
Summary
Professional with +5 years career focused in developing analytic solutions for the decision making using business intelligence and big data.
Marketing Strategist specialized in the Business Intelligence area with sightly Project Coordination experience. I have become an expert in developing client-oriented solutions and collaborate with human sense in any team. I have given great atention and profitable actions to business directors and projects entrepreneurs always relying in BI and Data Science.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Science position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Business Analytics Developer
Wipro
CDMX
06.2023 - Current
- Tested programs and databases to identify issues and make necessary modifications.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Translated customer requirements into written use cases.
- Designed reusable and reliable code for use within distributed cloud environments.
- Documented technical workflows and knowledge to educate newly hired employees.
Business Intelligence Analyst
Macropay
Mérida, Yucatán
04.2022 - 05.2023
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Optimized BI reporting capabilities for secure server environment.
- Responded to specific BI requests from Marketing, Customer Experience and Sales teams, creating data packets with requested information in easily understandable formats.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Graphic Designer
Freelance
01.2021 - 08.2022
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Designed and implemented marketing and branding collateral.
- Designed creative digital displays used in online advertising for local businesses.
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
- Edited and enhanced existing artwork and graphics.
- Created logos, illustrations and typography for various organizations.
Business Intelligence Consultant
Simdatagroup
Remote
02.2022 - 04.2022
- In charge of the company's TOP client portfolio, where the specific needs of each one were monitored.
- Training of BI tools for the different work teams of each client, in order to empower in the use of them.
- Development and delivery of reports with insights for each client, in specific KPIs such as Sales, Purchasing, Inventories and others.
- Review and cleaning of Dashboards.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
LATAM Customer Operations
Simdatagroup
Remote
10.2020 - 02.2022
- Database validation through the frontend reports against the backend reports of each of the clients of the LATAM zone.
- Attention and resolution to all to the problems of visualization of dashboards, indicators and BI tools.
- Creation of models for the processing, cleaning and standardization of databases.
- Detailed review of the databases for the identification of inconsistencies in the information for their prompt resolution.
- Training for new employees, specializing in backend activities.
- Development and testing of changes and creation of indicators.
- Creation, monitoring and compliance with the database validation calendar for the entire client portfolio of the LATAM area.
Customer Relationship Manager
Central Constructora
Mérida, Yucatán
09.2019 - 07.2020
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Completed opening and closing functions to meet operational needs.
- Created activities and engagements to enhance customer experience, knowledge, and patronage.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
Sales Analyst Intern
LEDVANCE México
Mérida, Yucatán
04.2018 - 07.2020
- Advised business partners on how to best leverage reported information and drive actionable insights.
- Delivered key metrics for sales, credit, and warranties to drive success of business.
- Increased market share by devising plans based on research findings and data.
- Generated bar graphs, trend lines, and pie charts to represent sales data.
- Gathered, organized and analyzed data, resolved discrepancies, and modeled information.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
Project Manager
Células de Innovación
Mérida, Yucatán
02.2017 - 02.2018
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed and implemented strategic project plans to meet business objectives.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Education
Master of Business - Data Science
Nuclio Digital School
Spain 05.2022 - 03.2023
M.D. - International Businesses
INGEENIO
Mérida, Yucatán 05.2020 - 12.2021
Bachelor of Science - Marketing And International Businesses
UADY
Mérida, Yucatán 05.2014 - 12.2019
Skills
Data Management
Data Visualization
Pattern Recognition
Business Intelligence Roadmap Design
KPI Monitoring
Market Analysis
Data Dashboard Design
SQL
SAS code
Websites
Certification
Curso de Fundamentos de Python
Software
Photoshop
Illustrator
Power BI
Python
SAS
SQL
Timeline
Business Analytics Developer
Wipro
06.2023 - Current
Master of Business - Data Science
Nuclio Digital School
05.2022 - 03.2023
Business Intelligence Analyst
Macropay
04.2022 - 05.2023
Business Intelligence Consultant
Simdatagroup
02.2022 - 04.2022
Graphic Designer
Freelance
01.2021 - 08.2022
LATAM Customer Operations
Simdatagroup
10.2020 - 02.2022
M.D. - International Businesses
INGEENIO
05.2020 - 12.2021
Customer Relationship Manager
Central Constructora
09.2019 - 07.2020
Sales Analyst Intern
LEDVANCE México
04.2018 - 07.2020
Project Manager
Células de Innovación
02.2017 - 02.2018
Bachelor of Science - Marketing And International Businesses
UADY
05.2014 - 12.2019