Summary
Overview
Work History
Education
Skills
Areas Of Interest
Personal Information
Software
Timeline
Generic
Alberto Francisco Rodríguez Arras

Alberto Francisco Rodríguez Arras

Production Manager
Monterrey

Summary

Smoothly direct employees carrying out manufacturing operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.

Overview

14
14
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

Production Manager

Vazquez Villarreal Fabricación Y Distribución
01.2025 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Managed internal operational standards and productivity targets.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.

Field Service Supervisor

Oleotec S.A. De C.V.
07.2024 - 12.2025
  • Led team of service technicians in field activities.
  • Checked safety practices and integrity of PPE.
  • Installed and provided technical support for equipment.
  • Promoted safety awareness within the team, leading to a reduction in workplace accidents and incidents.
  • Led a diverse team of technicians successfully through complex projects requiring adaptability under changing circumstances.
  • Coordinated logistics for personnel transportation, equipment shipments, and accommodations during remote assignments.

Warranty Manager

United Transformers LLC
10.2023 - 04.2024
  • Provided exceptional technical support services, troubleshooting complex issues with minimal need for follow-up visits or additional repair work required under warranty coverage.
  • Analyzed warranty data to identify trends and areas for improvement in both product quality and servicing procedures.
  • Enhanced team performance through consistent training, coaching, and mentoring of warranty department staff.
  • Streamlined warranty claim processes for increased efficiency and faster resolution times.
  • Increased accuracy in warranty documentation by implementing standardized forms and protocols for claim submissions.
  • Created detailed reports on warranty metrics, providing valuable insights for company-wide strategic planning initiatives.
  • Reduced warranty costs by implementing effective quality control measures and proactive maintenance strategies.
  • Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.

Field Service Coordinator

MT Equipment LLC
01.2021 - 10.2023
  • Reduced time to complete service calls and expertly retained key customers.
  • Facilitated communication between office personnel, subcontractors, and customers.
  • Mentored junior team members by sharing technical expertise, providing guidance in troubleshooting complex issues, and fostering a positive work environment to support professional growth.
  • Developed and maintained strong relationships with customers, leading to improved brand loyalty.
  • Compiled detailed reports on completed projects for internal reviews as well as customer records purposes.
  • Managed scheduling and dispatch of field service technicians, ensuring timely onsite support for clients.
  • Coordinated and monitored service activities to confirm work met all requirements.

Customer Service Quality Engineer

Preh De Mexico S.A. De C.V.
12.2017 - 06.2022
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Mentored junior engineers, sharing best practices that contributed to improved team performance over time.
  • Ensured compliance with industry standards by conducting in-depth audits of the company's customer service practices.
  • Monitored trends in customer feedback data, proactively addressing issues before they escalated into larger problems.
  • Supported departmental goals through participation in cross-functional teams aimed at improving overall business performance.
  • Mitigated escalations by working closely with supervisors to address recurring issues promptly and effectively.
  • Enhanced customer satisfaction by analyzing service quality metrics and identifying areas for improvement.

Quality Engineer

Takata
06.2016 - 12.2017
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Monitored trends in customer feedback data, proactively addressing issues before they escalated into larger problems.
  • Supported departmental goals through participation in cross-functional teams aimed at improving overall business performance.
  • Mitigated escalations by working closely with supervisors to address recurring issues promptly and effectively.
  • Enhanced customer satisfaction by analyzing service quality metrics and identifying areas for improvement.
  • Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.

Process Engineer and Buyer

Transformación Cárnica S.P.R. De R.L. De C.V.
12.2015 - 05.2016
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Designed and executed experiments to identify process improvements, leading to reduced costs and increased efficiency.
  • Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.

Buyer Supervisor

Capital Inmobiliario Del Norte S.A. De C.V.
06.2015 - 12.2015
  • Implemented new inventory management system, resulting in optimized stock levels and fewer stockouts.
  • Managed procurement and deliveries of materials, supplies, and equipment.
  • Developed strong relationships with vendors to ensure timely delivery and quality products.
  • Achieved cost savings by negotiating with suppliers and analyzing market trends.

Quality Engineer and Production Planner

TECHNOFORGE S.A. DE C.V.
05.2012 - 05.2015
  • Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
  • Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
  • Facilitated smooth handovers between shifts by maintaining clear communication channels and thorough documentation practices.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Developed action plan for company certification using ISO 9000 standard knowledge.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.

Education

Bachelor of Mechanical Engineering -

ITESM
Monterrey, Nuevo León, Mexico
05.2008 - 12.2014

Skills

Project management

Team development

Production planning

Quality assurance

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Areas Of Interest

  • Ingeniería Mecánica
  • Manufactura
  • Producción
  • Operaciones
  • Logística
  • Compras
  • Ventas

Personal Information

  • Age: 34
  • Date of Birth: 07/04/90

Software

SAP

Enkontrol

SAPI

Timeline

Production Manager

Vazquez Villarreal Fabricación Y Distribución
01.2025 - Current

Field Service Supervisor

Oleotec S.A. De C.V.
07.2024 - 12.2025

Warranty Manager

United Transformers LLC
10.2023 - 04.2024

Field Service Coordinator

MT Equipment LLC
01.2021 - 10.2023

Customer Service Quality Engineer

Preh De Mexico S.A. De C.V.
12.2017 - 06.2022

Quality Engineer

Takata
06.2016 - 12.2017

Process Engineer and Buyer

Transformación Cárnica S.P.R. De R.L. De C.V.
12.2015 - 05.2016

Buyer Supervisor

Capital Inmobiliario Del Norte S.A. De C.V.
06.2015 - 12.2015

Quality Engineer and Production Planner

TECHNOFORGE S.A. DE C.V.
05.2012 - 05.2015

Bachelor of Mechanical Engineering -

ITESM
05.2008 - 12.2014

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Alberto Francisco Rodríguez ArrasProduction Manager