Aldo Inda
Mexicali, Baja California,BCN
Summary
Highly motivated automotive sales consultant with extensive sales and customer service experience. Sales professional with a track record of generating increased revenue, improving the purchasing experience, and raising the company's profile in specific markets. Consistently recognized for sales performance and excellence in customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Consultor de ventas
Mercedes-Benz
Mexicali, Baja California, Mexico
07.2011 - 07.2024
- Built relationships with clients to encourage repeat business.
- Handling cash transactions efficiently and respecting company cash handling policies, ensuring accuracy in all financial exchanges
- Returns, exchanges and refunds handled in accordance with store policy.
- Maintained a calm demeanor and handled problems professionally in complicated, high-stress situations.
- Preparation of units for sales floor by price or labeling.
- Helped customers locate products and checked the store system for merchandise on other sites.
- Detection of customer needs for better commercial and product advice.
- Answered customer questions about measurements, accessories, and unit care.
- Provided positive first impressions to welcome existing, new and potential clients.
- Committed to clients to build relationship and loyalty.
Increased customer satisfaction levels through exceptional service, addressing concerns promptly and providing a welcoming in-store environment.
- Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
- Assessed customer needs and used suggestive selling techniques to drive sales.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Asesor comercial
Audi Center Mexicali
01.2009 - 01.2011
Education
L.D.C.M. -
CETYS UNIVERSIDAD
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Verbal/written communication
informacion personal
Titulo: Lic. en Direcion Comercial y Mercadotecnia.
Hobbies e intereses
- Reading
- Travel
- Teather
- Karting
- Cycling
- Gym
- Hiking
Languages
English
Upper intermediate (B2)
Certification
MERCEDES BENZ C-SALES
Timeline
Consultor de ventas
Mercedes-Benz
07.2011 - 07.2024
Asesor comercial
Audi Center Mexicali
01.2009 - 01.2011
L.D.C.M. -
CETYS UNIVERSIDAD