Aldo Inda

Consultor de ventas

Mercedes-Benz

07.2011 - 07.2024

Built relationships with clients to encourage repeat business.
Handling cash transactions efficiently and respecting company cash handling policies, ensuring accuracy in all financial exchanges
Returns, exchanges and refunds handled in accordance with store policy.
Maintained a calm demeanor and handled problems professionally in complicated, high-stress situations.
Preparation of units for sales floor by price or labeling.
Helped customers locate products and checked the store system for merchandise on other sites.
Detection of customer needs for better commercial and product advice.
Answered customer questions about measurements, accessories, and unit care.
Provided positive first impressions to welcome existing, new and potential clients.
Committed to clients to build relationship and loyalty.
Increased customer satisfaction levels through exceptional service, addressing concerns promptly and providing a welcoming in-store environment.
Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
Assessed customer needs and used suggestive selling techniques to drive sales.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.

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