Aldo Vinisio Rocha Rojas Rocha
Cabo San Lucas, Baja California Sur,BCS
Summary
Dynamic General Manager with a proven track record at El Huerto Farm to Table Restaurant, excelling in operations management and team building. Enhanced customer satisfaction through strategic training programs and streamlined inventory control, driving profitability and fostering strong vendor relationships. Committed to delivering exceptional dining experiences while mentoring staff for success.
Overview
15
15
years of professional experience
Work History
General Manager
El Huerto Farm to Table Restaurant
10.2020 - Current
- Led operational strategies to enhance customer satisfaction and dining experience.
- Developed and implemented training programs for staff to improve service quality.
- Streamlined inventory management processes, reducing waste and optimizing costs.
- Collaborated with local suppliers to ensure fresh, high-quality ingredients for menu offerings.
- Analyzed financial reports to identify cost-saving opportunities and drive profitability.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Mentored staff on best practices in hospitality, fostering a positive work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Restaurant Manager
Zadun a Ritz Carlton Reserve
09.2019 - 09.2020
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed staff scheduling and optimized labor costs to enhance productivity.
- Implemented training programs, improving team performance and service quality.
Restaurant Manager
Las Ventanas al Paraiso
10.2012 - 10.2019
- Developed and maintained relationships with vendors to secure favorable terms.
- Analyzed sales reports to identify trends and adjust inventory levels accordingly.
- Streamlined workflow processes, reducing wait times and improving service efficiency.
- Conducted regular performance evaluations, fostering professional development within the team.
Restaurant Manager
Rosewood San MIguel De Allende
06.2010 - 09.2012
- Enhanced customer satisfaction through effective conflict resolution strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
Bachelor - Business And Management
Richland Community College
Dallas, Tx03-2009
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Customer relations
- Inventory control
- Customer relationship management
- Verbal and written communication
- P&L management
Timeline
General Manager
El Huerto Farm to Table Restaurant
10.2020 - Current
Restaurant Manager
Zadun a Ritz Carlton Reserve
09.2019 - 09.2020
Restaurant Manager
Las Ventanas al Paraiso
10.2012 - 10.2019
Restaurant Manager
Rosewood San MIguel De Allende
06.2010 - 09.2012
Bachelor - Business And Management
Richland Community College
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