Summary
Overview
Work History
Education
Skills
Timeline
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ALEJANDRA MOLINA VEGA

LICENCIATURA EN ADMINISTRACION DE EMPRESAS
La Casilda

Summary

Driven HR Manager with a track record of enhancing operational efficiency and employee satisfaction at FEDERACION OBRERA NACIONALISTA. Excelled in budgeting and finance, alongside fostering a collaborative work environment. Achieved significant improvements in customer service, demonstrating strong project management and interpersonal skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Language

Work History

GERENTE RECURSOS HUMANOS

FEDERACION OBRERA NACIONALISTA
10.2021 - Current
  • Pre- nomina y nomina de los trabajadores, presupuestos mensuales,facturacion, logistica de operacion, seguimiento de asistencia e incidencias diarias, manejo de personal
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

OFICIAL DE CAJAS

BANCO SANTANDER MEXICO S.A
07.2018 - 10.2021

•RECEPCIONAR, ENTREGAR Y CUSTODIAR DINERO EN EFECTIVO, CHEQUES, GIROS Y OTROS DOCUMENTOS DE VALOR.

•MONITOREAR A LOS CAJEROS A SU CARGO QUE ESTEN OPERANDO DE ACUERDO CON EL PROTOCOLO.

•DOTACION Y ATENCION A LOS CAJEROS AUTOMATICOS

•ATENCION AL CLIENTE.

•PROMOVER SERVICIOS Y OFERTAS BANCARIAS.

•REALIZAR MOVIMIENTOS BANCARIOS TALES COMO DEPOSITOS, RETIROS, TRANSFERENCIAS, CAMBIO DE DIVISAS, ETC.

•DAR SOLUCIONES DIGITALES A LOS CLIENTES PARA AGILIZAR LA SUCURSAL, GENERANDO EMPATIA CON LOS CLIENTES.

Education

LICENCIATURA EN ADMINISTRACION DE EMPRESAS - FINANZAS ADMINISTRATIVAS

UNIVERSIDAD TRES CULTURAS
CIUDAD DE MEXICO
05.2001 -

Skills

  • Operations Management
  • Product and service knowledge
  • Employee Performance Evaluations
  • Cost Reduction
  • Recruiting and interviewing
  • Project Management
  • Staff Supervision
  • Strategic Planning
  • Budgeting and finance
  • Money Handling
  • Work Planning and Prioritization
  • Administration and Reporting

Timeline

GERENTE RECURSOS HUMANOS

FEDERACION OBRERA NACIONALISTA
10.2021 - Current

OFICIAL DE CAJAS

BANCO SANTANDER MEXICO S.A
07.2018 - 10.2021

LICENCIATURA EN ADMINISTRACION DE EMPRESAS - FINANZAS ADMINISTRATIVAS

UNIVERSIDAD TRES CULTURAS
05.2001 -

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