Technically proficient Market Research Director with strong communication and team leadership skills. Proven success in growing businesses and client relationships, as well as building teams and developing individuals. Proficient in all methodologies and industries, including Product, Shopper, Brand Health and Equity, Segmentation, Price Studies and Neuroresearch, Package Evaluations and Volume Forecast; Satisfaction / NPS, Eye Tracker and Shelf Studies; etc.
Designed powerful and cost optimal studies for clients of innumerable categories, ranging from services, education, FMCG, airlines, pharmaceuticals, B2B, etc.
Managed client relationship that led to important growth for the company, acquiring and sustaining new accounts.
Generated increased capacity by development of proprietary and standardized techniques and adapting new research methodologies
Presented data to clients in a friendly and action oriented manner, experts and non-experts.
Led and trained teams, developing their capacities, retaining and generating high employee satisfaction.
Directed the Market Research function locally and globally (low income markets) to lead the business success, through the development of research programs and leading the team.
Have won numerous accounts through practical, optimized and well founded proposals, including major Walmart account.