Alejandra Valeria Molina Carranza
San Luis ,CMX
Summary
Entry-level Customer Service offering effective communication and well-developed troubleshooting skills honed across 8-year experience. Manages upset customers with precision and poise and defuses high-pressure situations with grace and diplomacy.
Overview
2
2
years of professional experience
Work History
Chevron
Shay Oil
12.2021 - Current
Cashier in training for Shift Manager
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Built relationships with customers to encourage repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
San Luis High School
San Luis Arizona 06.2017
Skills
- Organization and Time Management
- Flexible and Adaptable
- Supervision and leadership
- Organization
- Multitasking Abilities
- Flexible Schedule
- Deposit Preparation
- Problem Solving
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Chevron
Shay Oil
12.2021 - Current
High School Diploma -
San Luis High School
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