Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alejandro Almanza

TX

Summary

At Whataburger, as a Station Trainer, I spearheaded innovative training programs that significantly boosted employee performance and customer satisfaction. Expert in instructional techniques and fostering teamwork, I championed a culture of continuous learning and improvement, achieving notable enhancements in service quality without exceeding a single numerical percentage.

Professional with solid experience in training and development within station setting. Adept at designing and implementing training programs that drive operational efficiency and enhance team skills. Strong emphasis on collaboration and adaptability to meet evolving needs.

Overview

6
6
years of professional experience

Work History

Station Trainer

Whataburger
08.2018 - 11.2024
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Implemented hands-on training methods that improved overall customer satisfaction ratings.
  • Created a learning culture within the organization by promoting continued education opportunities both internally and externally.
  • Organized regular refresher courses for seasoned employees to maintain up-to-date knowledge on industry trends and best practices.

Education

Bachelor of Science - Kinesiology

University of Texas At El Paso
El Paso, Texas
05-2023

Skills

  • Task Delegation
  • Instructional Techniques
  • Motivation Techniques
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Feedback Delivery

Languages

English
Advanced (C1)
Spanish
Advanced (C1)

Timeline

Station Trainer

Whataburger
08.2018 - 11.2024

Bachelor of Science - Kinesiology

University of Texas At El Paso
Alejandro Almanza