Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Alejandro -ARCEO RENTERIA

Alejandro -ARCEO RENTERIA

Summary

Enthusiastic professional proudly touting multiple awards for exceptional A team player poised in all types of situation


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Lead

Plastibell Mexico
01.2022 - Current


  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.


Quality Engineer

Plastibell
05.2015 - 01.2022
  • Maintained compliance with industry standards and regulatory compliance during managed projects.
  • Evaluate no conformance of the customer to improve by actions

Quality Control Supervisor

Equipos Inoxidables Del Norte
06.2012 - 05.2015
  • Enhanced product quality by implementing rigorous inspection processes and protocols.


Education

Bachelor of Engineering - Industrial

Instituto Tecnologico De La Laguna
Torreon Coahuila
07.2010

Skills

  • System implementation
  • Team training and development
  • Call Management
  • Business Development
  • Microsoft Excel
  • Complaint resolution
  • Quality Assurance Controls
  • Core Tools

Certification

  • CIA - Certified Internal Auditor IATF, AS9100
  • Core Tools

Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

Timeline

Customer Service Lead

Plastibell Mexico
01.2022 - Current

Quality Engineer

Plastibell
05.2015 - 01.2022

Quality Control Supervisor

Equipos Inoxidables Del Norte
06.2012 - 05.2015

Bachelor of Engineering - Industrial

Instituto Tecnologico De La Laguna
Alejandro -ARCEO RENTERIA