Pre-Sales Engineer
Multimedia Corporativa
- Facilitated training sessions for internal team members on product updates or new releases, enhancing overall knowledge within the organization.
- Resolved complex technical issues during pre-sales engagements, demonstrating problem-solving skills that built customer trust in our solutions.
- Developed strong relationships with clients, resulting in repeat business and a high level of customer retention.
- Collaborated with sales teams to strategize on ways to optimize product offerings and meet client needs.
- Worked closely with post-sales teams to ensure smooth project handoffs, minimizing any disruptions in service delivery.
- Conducted market research to identify trends and opportunities for product development or improvement.
- Improved project efficiency by implementing streamlined processes and effective communication strategies among team members.
- Managed cross-functional teams for successful project delivery within budget and on schedule.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
