Summary
Overview
Work History
Education
Skills
Volunteering
Work Availability
Timeline
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Alejandro Chavez

Customer Service Agent
Guadalupe,NLE

Summary

Skilled Data Entry Operator with 7 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.

Overview

30
30
years of professional experience
3
3
Languages

Work History

Data Entry Clerk

Centris
07.2018 - 03.2025
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.

Customer Service Representative

Centris
09.2004 - 06.2018
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Front Desk Manager

Hotel Cancun Casa Maya
12.1994 - 11.2003
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.

Education

High School Diploma -

Universidad Autonoma De Nuevo Leon
Monterrey, Nuevo León, Mexico
05.2001 -

Skills

Data entry

Volunteering

Worked as a volunteer at Glass Museum, Monterrey Mexico from 2005 until 2008

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Data Entry Clerk

Centris
07.2018 - 03.2025

Customer Service Representative

Centris
09.2004 - 06.2018

High School Diploma -

Universidad Autonoma De Nuevo Leon
05.2001 -

Front Desk Manager

Hotel Cancun Casa Maya
12.1994 - 11.2003
Alejandro ChavezCustomer Service Agent