Alejandro Chavez
Customer Service Agent
Guadalupe,NLE
Summary
Skilled Data Entry Operator with 7 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.
Overview
30
30
years of professional experience
3
3
Languages
Work History
Data Entry Clerk
Centris
07.2018 - 03.2025
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Customer Service Representative
Centris
09.2004 - 06.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Front Desk Manager
Hotel Cancun Casa Maya
12.1994 - 11.2003
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
- Resolved guest complaints by addressing issues with rooms promptly.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Education
High School Diploma -
Universidad Autonoma De Nuevo Leon
Monterrey, Nuevo León, Mexico 05.2001 -
Skills
Data entry
Volunteering
Worked as a volunteer at Glass Museum, Monterrey Mexico from 2005 until 2008
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Entry Clerk
Centris
07.2018 - 03.2025
Customer Service Representative
Centris
09.2004 - 06.2018
High School Diploma -
Universidad Autonoma De Nuevo Leon
05.2001 -
Front Desk Manager
Hotel Cancun Casa Maya
12.1994 - 11.2003