Alejandro Cordero

Led cross-functional teams to drive innovative projects from concept to completion.

• Established and maintained strong relationships with customers, vendors and strategic partners.
• Secured partnerships with key industry players, expanding company's network and influence.
• Fostered culture of innovation by encouraging creative thinking among team members.
• Nurtured relationships with external stakeholders such as investors, suppliers, and customers to foster collaboration on innovative projects.

Implementing best practices and innovation I was able to secure seed capital for over 1,000,000 USD.

• Consulting CFD brokerage firms and other projects related to digital asset speculation and trading, pretending to launch specific strategies in the LATAM market due to lack of understanding of the market and also the lack of knowledge of the products and services intended to be sold in a market that is not prepared for certain strategies or services
• Developed complete business plans and operational strategies for new and existing business
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
• Evaluated situations and delivered targeted solutions using various tools and resources.
• Implemented innovative marketing strategies to boost brand recognition and drive sales growth for clients
• Enhanced client satisfaction by providing customized business solutions and strategic planning services

Increased Sales retention by 30% Overall in the LATAM market.

• Responsible for overseeing and verifying Underwriting activities for potential properties to purchase, Determining rental prices or retail selling prices in an area based on the recent information of the market being analyzed, Analyzing markets and competitor's activities such as rentals and or properties sold within the last 3 months to a year to be able to make viable offers and or determine accurate profitable rental prices for tenants
• Monitored market conditions and economic trends to identify and limit potential risks
• Made approval and denial recommendations by determining accurate risk levels
• Collaborated with C-level executives and stakeholders to develop long-term financial plans
• Created financial dashboards to provide insights into key performance indicators.

• Executed B2B commercial practices to develop the Infinox brand across the globe but with an emphasis on the LATAM region by bringing partnership deals to the table and potential business alongside with capital to be managed, This was accomplished by managing a team of 6 highly competent individuals who were working together to achieve the goals required, this strategy was done by implementing and executing marketing and sales tactics via email, social media, and direct contact with potential prospects like web meetings and phone calls or face to face direct selling techniques
• Negotiated and closed long-term agreements with new clients in assigned territory
• Established relationships with key decision-makers within customer's organization to promote growth and retention
• Generated new business with marketing initiatives and strategic plans
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

• Implemented a strategy to launch a broker brand from a financial corporation with a banking license in Australia that is looking to get into the LATAM market to offer services for people interested in commerce and speculation of financial instruments in different markets such as FOREX, Stocks, and Commodities
• Implemented a strategy to launch the brand in the LATAM region, the job was a project-based as a consultant for the company
• Identified key strategic points of entry within the region
• Identified the key competitors within the market
• Identified the buyer persona and target audience specific for the market development
• Delivered a strategy ready for execution in 2022.

• Global CFD Broker that provides services to retail traders providing different financial instruments in markets such as FOREX, Metals, Energies, Digital assets, Stocks
• Trading and sales, so these skills are very valuable for the technology and finance industry, developed a strategy to acquire clients and company partners throughout the entire LATAM region
• Brought to the company above $1,500,000 USD, alongside marketing practices and strategy implementation
• Analyzed key competitors to respond to competitive threats
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
• Supported sales and reporting for large and medium-sized accounts
• Analyzed sales to manage life cycle of product, inventory models and selling rates
• Created sales forecasts to target daily, monthly and yearly objectives.

• Remote job position for a customer service company providing service in three main industries video games, consumer electronics, and E-commerce
• Worked as a Customer Support agent providing direct service via live chat and email in the video game industry for 2 major video game developers and worked on 2 different projects within the company
• The service is provided Globally to any customer that has purchased the game or software in question and is requesting assistance from us
• Troubleshot hardware, software, and network issues to identify and rectify discrepancies
• Communicated with clients to verify roots and causes of computer problems
• Monitored systems in operation and quickly troubleshot errors
• Utilized ticketing system to track customer requests and prioritize urgent needs
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

• Remote job position giving service across the United States in 25 major markets, Started in the inside sales team and then changed to a Customer Success focused position in Pro Support Specialist, taking care of confirming the job appointments between the customer and the Serviz Professional, solving problems regarding rates, costs, and schedules as well
• Developed and deepened customer relationships to drive revenue growth
• Collected information on sales and service issues to coordinate team-wide resolutions
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.

• After thriving in the sales department, changed on to managing a team, tasked with providing clients with a personalized after-sales service resolving specific doubts and concerns, verifying that devices (IPad) are operating correctly and that there were no issues with the overall service, offering at the same time the necessary tools for their success such as marketing options and programs of discounts using the service throughout the United States utilizing different contact channels such as Email, Chat, and Phone calls
• Helped more than 2000 Restaurants in their Partnership Process and Success
• Increased Restaurant sales performance an average of 30%
• Monitored metrics and developed actionable insights to improve efficiency and performance
• Generated reports and communicated results to stakeholders to provide insights into customer success.

• Managing resources for more than $4,000,000 MXN
• Developed strategic Social media marketing projects focused on personal image in the political landscape, Increased of social awareness by 150%
• Identified appropriate marketing channels and target customers for campaigns.