Alejandro Diaz

Assigned to project for Triple-S Salud, working remotly.

• Designing workflows to automate diverse manual processes between systems, involving manipulation of Excel files using VBScript, web page manipulation using JavaScript and XPath, along with utilization of Python. Creating models for various formats using Azure Form Recognizer, and developing SQL scripts for seamless integration into RPA flow with Electroneek Studio Pro.Controlled project costs by approving expenditures.
• Deploying bots on Electroneek SaaS Orchestrator.

• Analyzed business requirements for implementing credit card products across diverse countries (Peru, Mexico, Colombia, Brazil, Chile).
• Supporting development team in understanding parameters to define in the implementation of each web service offered by the SAT API.
• Creating process maps using BPMN.
• Within SAT system (Card Management System owned by MINSAIT), creating credit card products in quality environment, conducting various consumption tests, and validating that established business rules apply for operation in compliance with regulations of each country.
• Creating SQL scripts for issuance of monthly regulatory reports.

• Implemented effective information management practices and standardized processes within IT sector.
• Advocated for adoption of new technologies within development team, providing them freedom to propose and choose solutions according to current needs.
• Led development of real-time information platform for Autonomous Government Agency.
• Orchestrated parallel development of six modules with a team of 40 programmers in a six-month period.
• Successfully applied SCRUM methodology for project management, ensuring its smooth execution.
• Collaborated with internal IT staff and 40 temporary programmers to deliver high-quality, productive, and scalable product.

• Portal Developer. General support to main CSR system used by MMM call center.
• Identified software issues and handled troubleshooting to resolve quickly.
• Worked with stakeholders to determine implementation and integration of system-oriented projects.
• Create and Modify ETL's using MS SSIS, aplying PL/SQL, C# and other integration tools as IBM Data Stage.

• Reworked applications to meet individual customer demands.
• Multilayer web application developed to sell various products of telephones and digital television
• Set up scripts, test case and automation protocols.
• Designed full-stack Java applications.
• Maintenance to various existing application modules, developing new features.

• Developed e-Banking Portal for Banco Popular de Puerto Rico using J2EE and multi-layered Spring MVC Framework with Hibernate 3 for efficient DB management.
• Conducted maintenance tasks on various modules.
  Implemented new module enabling configuration of message alerts through email and SMS for diverse banking transactions.
• Created standalone application for sending SMS based on individual customer configurations.

LUCAS project at CICASA.

• Features POS web application facilitating balance inquiries, payment reception, and issuance of informative statements.
• Built on J2EE Web Application Framework using Spring MVC with Hibernate 3 for efficient DB management.
  Implements security measures for access and application control based on user roles.
• Develops J2EE web applications for client billing operations on terminals, interacting with core application through secure Web Service message exchanges.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.

SAT/SIA at BANSEFI

• Developed new modules and maintained existing Integrated System of Authorizations.
• Performed code review tasks.
• Modifies some web services in order to communicate remote applications.
• Developed user interfaces modules with AJAX Prototype implementation.
• Provided client support on system operation and troubleshooting
• Resolved or escalated problem tickets to resolve user issues
• Resolved malfunctions with systems and programs through troubleshooting
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions
• Planned computer systems using information engineering, data modeling, and structured analysis

• Observed progress of each project, examined risks and coordinated contingency plans.
• Managed team meetings and discussed project's goals and objectives.
• Defined responsibilities, duties and roles of each team member.
• Produced quality standards, checklists, report templates, and processes.

As Consultant at BBVA and then at Universal Insurance

• Reviewed code and debugged errors to improve performance.
• Applied scripting knowledge to supplement Java development.
• Determined coding requirements for specialized scripts.
• Developed applications and software to increase department efficiency.
• Analysis and design using UML/RUP.
• Leading project for integration of all modules.

• Support and maintain system Banner (ERP) of institution, specifically accounts receivable module.
• Helped team with technical issues.
• Analyzing and proposing technologies.
• Created stored procedures to provide information consumed by reporting tool.