Alejandro Gonzalez Eastman

Sales Associate

Yellow Turtle

10.2024 - 07.2025

Assisted customers in product selection and inquiries, enhancing overall shopping experience.
Maintained accurate inventory levels through regular stock audits and replenishment tasks.
Operated point-of-sale systems efficiently, ensuring smooth transaction processes for customers.
Collaborated with team members to organize merchandise displays, improving visual appeal and accessibility.
Engaged with customers to promote sales and special offers, increasing customer awareness of promotions.
Provided support in maintaining store cleanliness and organization, contributing to positive shopping environment.
Learned product features and benefits quickly, facilitating informed recommendations to customers.
Adapted to various tasks within fast-paced retail environment, demonstrating flexibility and commitment to service excellence.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Performed cash, card, and check transactions to complete customer purchases.
Developed strong rapport with customers and created positive impression of business.
Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.