Alejandro Llamas
National City,California
Summary
Hard Working Individual with complete restaurant knowledge, CATV industry knowledge and good customer service. Bilingual Spanish/English 100% Written, Spoken, and Reader knowledge. Has a complete knowledge in PCs on installing software, repairing/replacing pc components, pc maintenance. Problem solver and good experience in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook
Giardino
Lemon Grove , USA
2019.12 - 2020.02
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
- Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
- Garnished and arranged dishes into creative presentations.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Grilled and deep fried various foods, including meats, potatoes and fish.
Residential Cable Technician
Sunshine Communications
El Cajon , USA
2019.05 - 2019.11
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Installed, set up and repaired devices and system components.
- Laid out cabling plans and ran through buildings to desired locations.
- Called customers before arriving at their address with a courtesy call letting them know i was on my way.
Dishwasher
Antica Trattoria
La Mesa , USA
2017.08 - 2019.04
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
- Organized clean utensils in storage bins for servers to access easily.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Education
High School Diploma -
Otay Ranch High School
Chula Vista, CA06.2017
Skills
- Cable arrangements
- Device configuration
- Customer service skills
- Troubleshooting abilities
- Customer training
- Writing reports
- Using instruments
- Configuring devices
- Instructing customers
- Diagnosing issues
- Installing equipment
- Safety awareness
- Customer needs assessment
- Knowledge of streaming video platforms
- Testing
- Excellent problem solving skills
- Strong collaborative skills
- Bilingual - English and Spanish
Certification
- CATV Training Institute Certifications.
Timeline
Cook
Giardino
2019.12 - 2020.02
Residential Cable Technician
Sunshine Communications
2019.05 - 2019.11
Dishwasher
Antica Trattoria
2017.08 - 2019.04
High School Diploma -
Otay Ranch High School
- CATV Training Institute Certifications.
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