Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
Generic

Alejandro Natanael Casas Jaime

León

Summary

Multidisciplinary professional with extensive training in logistics and medical interpretation, excelling in high-demand operational environments and sensitive healthcare contexts. Proven ability to solve complex problems under pressure while effectively coordinating multicultural teams and adapting to dynamic scenarios. Recognized for a commitment to ethical integrity, strategic thinking, and operational excellence, ensuring optimal outcomes in challenging situations. Strong asset in fostering collaboration and driving efficiency across diverse settings.

Overview

3
3
years of professional experience

Work History

Medical interpreter

AMN Language Services
08.2024 - Current
  • Interpreted complex medical terminology for patients, ensuring accurate understanding of diagnoses and treatments.
  • Facilitated effective communication between patients and healthcare providers in diverse medical settings.
  • Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations during all interactions.
  • Followed ethical codes to protect confidentiality of patient medical information.
  • Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.

Interpreter

Human Quality
11.2023 - 07.2024
  • Interpreting services for customer service industry (insurance companies, 911, Police and Fire department).
  • Facilitated clear communication between clients and service providers in multilingual environments.
  • Interpreted complex legal and medical terminology accurately during client consultations.
  • Enhanced cultural competence among staff by providing insights into diverse linguistic backgrounds.
  • Maintained message content, tone, and emotion as closely as possible.

Healthcare Customer Service Representative

Rocinante CC
01.2023 - 07.2023
  • Utilized CRM software to track leads and maintain accurate records of client interactions.
  • Coordination across various clinics in California, encouraging patients to take advantage of their healthcare system.
  • Conducted outreach to prospective clients, scheduling appointments for sales representatives.
  • Assisted patients with appointment scheduling, enhancing access to medical services and improving satisfaction rates.
  • Managed inbound healthcare inquiries, ensuring timely and accurate responses to patient concerns.

Event Staff Member

Artefacto
08.2024 - 08.2024
  • Coordinated event logistics, ensuring all materials and equipment were prepared for successful execution.
  • Assisted in setting up and dismantling event spaces, adhering to safety protocols and timelines.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly during events.
  • Collaborated with team members to maintain cleanliness and organization of event areas throughout operations.

Education

Bachelors Degree - Logistics

Universidad Humani Mundial
León, Guanajuato
04.2026

Colegio Hidalgo APG
León, Guanajuato
07.2023

Skills

  • Strategic Thinking
  • Logistics Data Analysis
  • Reverse Logistics and Sustainability
  • Problem Solving Under Pressure
  • Effective Communication
  • Language fluency
  • Time management
  • Attention to detail
  • Flexible and adaptable

Accomplishments

  • Acknowledgement as Head President of Student Council at my university.
  • Cambridge and TOEFL certifications.
  • Graduated with honors from high school.

LANGUAGES

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Event Staff Member

Artefacto
08.2024 - 08.2024

Medical interpreter

AMN Language Services
08.2024 - Current

Interpreter

Human Quality
11.2023 - 07.2024

Healthcare Customer Service Representative

Rocinante CC
01.2023 - 07.2023

Bachelors Degree - Logistics

Universidad Humani Mundial

Colegio Hidalgo APG

Similar Profiles

CREATE PROFILE
Alejandro Natanael Casas Jaime