Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alejandro Pérez Villavicencio

Guaymas,SON

Summary

Dedicated and reliable employee with a strong work ethic, attention to detail, and commitment to excellence. Eager to enhance my skill set and contribute to the success of your company. Prepared to tackle challenges head-on with problem-solving abilities and effective task prioritization. Confident in my capacity to help the team achieve its goals. Willing to take on any necessary task to support the team and drive business success.

Overview

8
8
years of professional experience

Work History

Service Technician L1

CompuCom
10.2022 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Perform outbound calls to employees for ticket follow-ups.
  • Receive inbound calls and perform ticket creation/follow-ups.
  • Train company staff in Tech support operations.
  • Assist with manager duties when needed.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

ESL Teacher

Universidad Tecnologica De Guaymas
09.2017 - 12.2021
  • Used textbooks, worksheets, games and visuals to instruct students and improve skills
  • Delivered speaking, writing, reading and listening assignments to enhance language learning
  • Adjusted lessons to diversify instruction and meet ESL students' needs
  • Planned and implemented lessons to illustrate language concepts and drive mastery
  • Applied classroom management strategies and disciplinary rules to mitigate behavioral issues
  • Developed curriculum, lectures, reading materials and tests to improve classroom performance
  • Collaborated with faculty members to identify resources for adapting general curriculum for ESL learners
  • Administered tests and evaluations to analyze student performance.

English Teacher

Self Employed
09.2021 - 12.2022
  • Prepared and implemented lesson plans covering required course topics.
  • Led after-school tutoring sessions for students needing extra support or enrichment opportunities, resulting in improved academic outcomes.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Engaged parents and guardians in educational process through regular communication and meetings.

English Teacher

GoEnglish
02.2017 - 03.2019
  • Explored different themes and literature styles through lectures, discussions and assignments
  • Corresponded with parents to discuss progress and challenges of students
  • Improved student participation and communication, facilitating online class discussions centered on course concepts
  • Provided additional assistance to students learning English as second language.

Education

Bilingual Education -

Universidad Interamericana De Guaymas
Guaymas, Sonora

Skills

  • Equipment troubleshooting
  • Performance optimization
  • Work documentation
  • Ability to multitask
  • Lesson planning
  • Skill building

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Service Technician L1

CompuCom
10.2022 - Current

English Teacher

Self Employed
09.2021 - 12.2022

ESL Teacher

Universidad Tecnologica De Guaymas
09.2017 - 12.2021

English Teacher

GoEnglish
02.2017 - 03.2019

Bilingual Education -

Universidad Interamericana De Guaymas

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Alejandro Pérez Villavicencio