LUIS ALEJANDRO RIVERA RÍOS

• Company Overview: One of the top worldwide suppliers in Vehicle and Fleet Solutions. Vehicle tracking and GPS solutions to increase safety & decrease costs, Vehicle diagnostics and alerts.
• Negotiation on debt and payment plans with high market customers.
• Collections team management, Analysis in key trends and potential risks.
• Interaction with billing and sales team to correct invoicing, subscription and rates errors.
• Daily income reporting to VP accounting and finance manager, presenting breakdown by product.
• Established collection process structure, tackling top 160 accounts that solve 65% to 70% past due amount in Fleet-Trailer portfolio, through a consistent and disciplined follow up by the collectors.
• Only 4 collectors for 4200 active accounts.
• Building up a more solid collections team through technical and business training.
• Better use of current systems. Net Suite, SysDvx, Salesforce.
• Promoting further and regular communications with billing and sales areas through common Team´s chats and cases creation in Salesforce.
• One of the top worldwide suppliers in Vehicle and Fleet Solutions. Vehicle tracking and GPS solutions to increase safety & decrease costs, Vehicle diagnostics and alerts.

• Company Overview: Agilent is a leader in life sciences, diagnostics and applied chemical markets. The company provides instruments, services, consumables, applications and expertise for analytical, development and quality control laboratories worldwide, enabling customers to gain the insights they seek.
• Collections team management and supervision.
• Negotiation on debt and payment plans within company´s credit policies, reporting to LAM and Europe office (Barcelona, Spain).
• Analysis on key trends and potential risks.
• Currently working on hybrid scheme.
• Over 60 days due debt has decreased from 3.1 million usd. Weekly avg. (July 2016) to 1.3 million (nowadays). Improvements on progress.
• Rebilling have decreased 40% during tenure.
• Achieved discipline on invoice delivering and account blocking (overdue debts).
• DSO reduced from 100 days to 57. Improvement on progress.
• Agilent is a leader in life sciences, diagnostics and applied chemical markets. The company provides instruments, services, consumables, applications and expertise for analytical, development and quality control laboratories worldwide, enabling customers to gain the insights they seek.

Company Overview: At the time one of the top 20 ocean carriers worldwide. CSAV Group included (CSAV, Companhia Libra de Navegacao, Norasia and Libra Uruguay S.A. maritime lines) Specialized on container cargo and car carriers. America, Northern Europe and Far and Middle East line services. Merged with Hapag Lloyd Group on December 2014.

• Prepares account receivable presentations for CFO and Regional Office (Iselin, New Jersey) by incorporating new and existing reports along key trends for Compañía Sudamericana de Vapores S.A´s sea freight and demurrage collectables.
• Supports the development of executive reports and credit policies.
• Formulates credit analysis and risk assessments for local customers’ applications up to $ 200,000.00 usd per request, issuing recommendations for credit approvals to Credit Board (Iselin, New Jersey, U.S.A.) as well as monthly forecasting and collections team management.
• Negotiation.
• 15 days plus overdue debt, dropped from 3.1 million usd (March 2013) to $690 k usd (March 2015) 4.9% of total portfolio.
• Demurrage collection target was surpassed on the last 21 months. October 2013 - June 2015.
• Discipline on granted credits was achieved through financial, payment behavior and shipment volume backlog analysis, based on risk criteria (first) and business potential (second).

Company Overview: At the time one of the top 20 ocean carriers worldwide. CSAV Group englobed (CSAV, Companhia Libra de Navegacao, Norasia and Libra Uruguay S.A. maritime lines) Specialized on container cargo and car carriers. America, Northern Europe and Far and Middle East line services. Merged with Hapag Lloyd Group on December 2014.

• Purchase order verification according to contract rates and payment authorization for first maneuver operations at Mexican ports. (Altamira, Veracruz, Lázaro Cárdenas, Manzanillo and Ensenada).
• Payments and purchase order matchings according to authorized rates for train and truck transport.
• Position was delegated due to an emergency project.
• Fulfilled project´s targets; reconciling, matching with delayed POs and paying all overdue debts for 2009, 2010, and 2011.
• This compliance applied to port terminals on Mexican territory.
• Train (Ferrosur) and local trucking (Mexico City) POs were revised, reconciled, matched according to contract rates and updated accordingly to project requirements.

Company Overview: At the time one of the top 20 ocean carriers worldwide. CSAV Group englobed (CSAV, Companhia Libra de Navegacao, Norasia and Libra Uruguay S.A. maritime lines) Specialized on container cargo and car carriers. America, Northern Europe and Far and Middle East line services. Merged with Hapag Lloyd Group on December 2014.

• Responsible for Account Receivable Reporting for Regional Office (Iselin, New Jersey) on a weekly basis.
• Weekly funds reporting and transmission for Head Office (Valparaíso, Chile).
• On charge of Oracle AR module operation, verifying applications, non-applied income, and bank statements matching and conciliations.
• Credit analysis and delivery of credit applications to Credit Board at Iselin, New Jersey office.
• Collections (VIP customers): DuPont, Chrysler, Ford Motor Company, General Motors, Nestlé, Panalpina and Petrocel.
• Guarantee fee reimbursements.
• Established a precise and concise methodology for Account Receivable reporting for Regional Office by extracting information from different systems.
• Oracle AR module (sea freight), AS400 (demurrage) and Nautilus accounting system (local charges).
• Transition from former systems BDS and Link 50, to Oracle AR and AS400 was achieved smoothly, updating new systems on time according to pending collection balances.
• Conducted efficiently collections from VIP accounts DuPont, Chrysler, Ford Motor Company, General Motors Nestlé, Panalpina, and Petrocel.
• Individual collections amount between 4.5 and 6 million USD on a monthly basis.

Company Overview: At the time one of the top 20 ocean carriers worldwide. CSAV Group englobed (CSAV, Companhia Libra de Navegacao, Norasia and Libra Uruguay S.A. maritime lines) Specialized on container cargo and car carriers. America, Northern Europe and Far and Middle East line services. Merged with Hapag Lloyd Group on December 2014.

• Income reporting for AR Supervisor.
• Support and performing of basic execution of AR process in a timely, efficient and accurate manner.
• Collections (25 credit accounts).
• Performed collection process efficiently from the 25 designated credit accounts.
• Individual collections amount of 3.5 to 5 million monthly, according to seasonal ocean traffic.

Company Overview: At the time represented Companhia Libra de Navegacao S.A. as well as CMA/CGM sea carriers in Mexico. Foreclosed on 2005.

• Bills Of Lading delivery.
• Outstanding reports creation on a weekly basis, cargo clearance on Veracruz and Altamira ports.
• Weekly fund reports creation as well as remittance to Companhia Libra de Navegacao headquarters in Río de Janeiro Brazil, and CMA/CGM headquarters in Marseille, France.
• Customer Service functions, informing clients and customer agents on rates, schedules, and cargo localization.
• Successful implementation of Excel macros and automated spread sheets applied to customers’ receivable statements due to the lack of an efficient collections reporting.
• Through the aforementioned system, the agency was able to avoid duplicities and misapplications on the collection process.
• At the time represented Companhia Libra de Navegacao S.A. as well as CMA/CGM sea carriers in Mexico. Foreclosed on 2005.