Alejandro Trillo López

As a customer service representative, I take calls to assist members with transportation services. I work for multiple medical insurances which provide member's medical transportation to get to their appointments. I schedule the trips; set up the pick up location, the drop off location, time of the appointment, as well as selecting the vendor that will be assisting them. I also make ambulance reservations for members that require a more specialized assistance.

Used to be a cook on a pizzeria. I worked in the kitchen preparing pizzas, boneless, among other dishes. Helped me improve my multitasking abilities.

I worked for Verizon CSSC as a customer service representative / tech support agent. Helped customers with their internet, TV and phone services. Troubleshooted issues they might've had with their equipment, as well as attending their complains.

Did a little bit of sales as well, since I had to offer them new and better services for their needs.