Summary
Overview
Work History
Education
Skills
Timeline
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Alejandro Daniel Garcia Aleman

Alejandro Daniel Garcia Aleman

Receptionist
Playa del Carmen, Quintana Roo

Summary

Dynamic administrative professional with proven expertise at Group Kavia, excelling in customer relations and office management. Skilled in data entry and adept at fostering positive communication, I enhanced client satisfaction and streamlined operations. Committed to maintaining confidentiality and improving organizational efficiency, I thrive in fast-paced environments.

Overview

1
1
year of professional experience
4
4
Languages

Work History

Receptionist

Group Kavia
11.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.

Administrative Assistant

Dispatch
07.2024 - 10.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Bachelor of Arts in English Language - Humanities

Universidad Autonoma Del Estado De Quintana Roo
Quintana Roo
05.2001 -

Skills

Data entry

Telephone skills

File management

Office management

Scheduling

Administrative support

Customer/Client relations

Customer and client relations

Time management

Technical support

Organization skills

Verbal and written communication

Greeting and seating clients

Timeline

Receptionist

Group Kavia
11.2024 - Current

Administrative Assistant

Dispatch
07.2024 - 10.2024

Bachelor of Arts in English Language - Humanities

Universidad Autonoma Del Estado De Quintana Roo
05.2001 -

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Alejandro Daniel Garcia AlemanReceptionist