Alejandro Moreno Galan
Reynosa
Summary
Accomplished Quality Manager with a proven track record at J&E Companies, enhancing product quality and compliance through expert application of quality management systems and continuous improvement. Skilled in internal auditing and fostering supplier relationships, I've significantly improved efficiency and customer satisfaction. My problem-solving abilities and statistical analysis skills have driven substantial advancements in quality processes and standards.
Overview
12
12
years of professional experience
Work History
Quality Manager
J&E Companies
02.2022 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Improved quality processes for increased efficiency and effectiveness.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Calibrated instruments and scales in production area and quality lab.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Sorted product and provided expertise on non-conforming product requirements.
- Developed and deployed production control plans and created work instructions and procedures.
- Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
Quality Engineer Supervisor
Vertiv
11.2020 - 02.2022
- Partnered with engineering teams during product development phases ensuring optimal integration of best practices related to QA/QC from inception through launch.
- Led efforts to achieve ISO 9001 certification, demonstrating commitment to world-class quality management practices.
- Created detailed reports on quality metrics for senior management review, driving data-driven decision-making across the organization.
- Developed and executed comprehensive quality control plans for manufacturing operations.
Sr. Quality Engineer
Humanetics
09.2019 - 09.2020
- Drove standardization efforts across multiple production lines to ensure consistent product output meeting stringent specifications.
- Developed comprehensive quality assurance plans, ensuring compliance with industry standards and regulations.
- Facilitated training sessions on various topics including statistical process control techniques, lean principles, or problem-solving methodologies for enhancing employee competencies within the organization.
- Championed process improvements initiatives, leading to reduced cycle times and increased production yields.
Lean Quality Engineer
Grand Rapids Foam Technologies
11.2015 - 11.2017
- Championed Lean Manufacturing principles within the engineering team, cultivating a mindset of continuous improvement throughout operations.
- Optimized test plans for maximum coverage while minimizing resource utilization, striking an ideal balance between effectiveness and efficiency.
- Collaborated with cross-functional teams to address recurring issues, increasing efficiency and reducing costs.
- Improved product quality by developing and implementing comprehensive testing strategies.
Lean Quality Engineer
Steelcase
12.2012 - 10.2015
- Championed Lean Manufacturing principles within the engineering team, cultivating a mindset of continuous improvement throughout operations.
- Optimized test plans for maximum coverage while minimizing resource utilization, striking an ideal balance between effectiveness and efficiency.
- Collaborated with cross-functional teams to address recurring issues, increasing efficiency and reducing costs.
- Improved product quality by developing and implementing comprehensive testing strategies.
- Facilitated cross-training among team members for enhanced knowledge sharing and skill diversification, fostering a versatile workforce capable of tackling various challenges in the ever-evolving field of engineering.
Education
MBA - Quality & Productivity
Tec Milenio
Reynosa, Tamaulipas, Mexico05-2012
Electrical Engineer - Electrical Power Systems
Instituto Tecnologico De Orizaba
Orizaba, Veracruz, Mexico01-2001
Skills
- Internal Auditing
- Quality Management Systems
- Compliance Monitoring
- Corrective Actions
- Quality processes
- Problem-solving abilities
- Continuous Improvement
- Statistical analysis skills
- Supplier Relationship Management
- Failure mode and effects analysis
Timeline
Quality Manager
J&E Companies
02.2022 - Current
Quality Engineer Supervisor
Vertiv
11.2020 - 02.2022
Sr. Quality Engineer
Humanetics
09.2019 - 09.2020
Lean Quality Engineer
Grand Rapids Foam Technologies
11.2015 - 11.2017
Lean Quality Engineer
Steelcase
12.2012 - 10.2015
MBA - Quality & Productivity
Tec Milenio
Electrical Engineer - Electrical Power Systems
Instituto Tecnologico De Orizaba
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